ITIL MOFF - Microsoft Operations Framework 4.0 Foundation Exam
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Total 73 questions
Question #11 (Topic: )
What is a key outcome of the Financial Management SMF?
A. Delivered business value
B. IT has a strategic plan
C. Proactive and cost justified availability plan
D. Regulatory compliance
Answer: A
Question #12 (Topic: )
Is the primary goal of the Manage layer to establish an integrated approach to IT service
management activities?
management activities?
A. Yes
B. No
Answer: A
Question #13 (Topic: )
What is a goal of Financial management?
A. Aligning IT strategy to organizational goals and objectives
B. Contributing to business cases for changes to IT services based on a sound understanding of the revenue gained
C. Ensure that the work required to successfully operate IT services has been identified and described
D. Prepare a risk assessment
Answer: B
Question #14 (Topic: )
What does the focus of the Governance, Risk and Compliance SMF in the Plan Phase not
include?
include?
A. General regulatory environment
B. High-level risks
C. Investment determination
D. Internal controls defined
Answer: D
Question #15 (Topic: )
How many SMFs are there in the Operate phase?
A. Two
B. Three
C. Four
D. Five
Answer: C
