Genesys GCP-GC-ARC - Genesys Cloud Architect Certified Specialist Exam
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Total 44 questions
Question #11 (Topic: Exam A)
Which speech recognition feature is enabled by default for new Inbound call flows?
A. Enable speech recognition for the entire flow
B. Company Directory speech recognition
C. Complete match timeout
D. Incomplete match timeout
Answer: B
Question #12 (Topic: Exam A)
If the system exceeds the maximum number of actions run per-flow invocation, the flow enters error handling. Which action is used for default error handling in this state if alternative actions are not configured?
A. Decision
B. Transfer to Flow
C. Disconnect
D. Jump to Menu
Answer: C
Question #13 (Topic: Exam A)
Select all the sections available to configure the global settings for a newly created flow. (Choose five.)
A. Actions
B. Data
C. Event Handling
D. Menus
E. Prompts
F. Dependencies
G. Supported Languages
H. Speech Recognition
Answer: ABCFG
Question #14 (Topic: Exam A)
The interaction may not route properly if the default language skill is not selected.
A. True
B. False
Answer: A
Question #15 (Topic: Exam A)
Which of the following are valid options under the Data category for Inbound call flows? (Choose four.)
A. Call Data Action
B. Call Back
C. Set Flow Outcome
D. Collect Input
E. Data Table Lookup
F. Get Participant Data
Answer: ACDE
