Genesys GCP-GC-ARC - Genesys Cloud Architect Certified Specialist Exam
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Total 44 questions
Question #6 (Topic: Exam A)
Select all the possible measurements for the selection timeout of every menu. (Choose two.)
A. Hours
B. Minutes
C. Seconds
D. Milliseconds
E. Microseconds
Answer: BC
Question #7 (Topic: Exam A)
What is the maximum value that can be set for the ‘Minimum confidence level’ in speech recognition?
A. 25%
B. 50%
C. 100%
D. No Limit
Answer: C
Question #8 (Topic: Exam A)
What is the minimum value for the number of times to repeat a menu?
A. 1
B. 2
C. 5
D. 0
Answer: D
Question #9 (Topic: Exam A)
What is the correct term for the setting that determines how long a caller can pause between entering digits in the IVR?
A. Timeout
B. Inter-Digit Timeout
C. No Entry Timeout
D. Menu Selection Timeout
Answer: B
Question #10 (Topic: Exam A)
When you delete a flow, it removes only the current version of the flow.
A. True
B. False
Answer: A