Apple 9L0-012 - Mac Service Certification Exam
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Total 100 questions
Question #11 (Topic: Topic 1)
Where can a technician find the serial number of an SSD that has been replaced on a MacBook Pro (Retina, 13-inch. Early 2013)?
A. Lift the mylar cover on the SSD.
B. Peel back the thermal pad on the SSD
C. On the top case.
D. On the back of the SSD cable
Answer: A
Question #12 (Topic: Topic 1)
Remaining residue from Very High Bond (VHB) adhesive should only be removed with which of the following:
A. VHB solvent
B. Nail polish remover
C. Isopropyl alcohol wipes
D. VHB neutralizer
E. Liquid acid neutralizer
Answer: BC
Question #13 (Topic: Topic 1)
The top case assembly of the MacBook Pro (Retina, 13-inch, Late 2013) includes which of the following parts?
A. Battery, keyboard, microphone, trackpad, and BMU
B. Battery, keyboard, microphone, and trackpad
C. Battery, keyboard, trackpad, and BMU
D. Battery, keyboard, and microphone
Answer: B
Question #14 (Topic: Topic 1)
Which of the following is a valid ESD safety precaution?
A. Always handle logic board by grasping the heat sinks.
B. Do not wear polyester clothing while working on ESD sensitive components
C. You should place ESD-sensitive circuits on top of metal work surfaces.
D. Keep ion generators away from circuit board or assembly containing ESD-sensitive circuits.
Answer: B
Question #15 (Topic: Topic 1)
Which of the following desktop Macs supports going into Safe Sleep after four hours of inactivity if the computer is using OS X v10.8.2 or newer?
A. iMac (Late 2011)
B. Mac Pro (Mid 2012)
C. Mac mini (Mid 2011)
D. Mac mini (Late 2012)
Answer: D
