Cisco 840-425 - Executing Cisco Advanced Business Value Analysis and Design Techniques Exam
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Total 182 questions
Question #11 (Topic: )
What is the 360 degree feedback process?
A. Process to collect feedback from the sales force regarding the effectiveness of the solutions.
B. Process to collect feedback from multiple sources, aiming for accelerating user adoption of the Cisco solutions.
C. Process to require feedback to Cisco from multiple customers.
D. Process that Cisco executes every quarter to ask customer about partner feedback.
Answer: B
Question #12 (Topic: )
Which option is the best description for TCO?
A. The TCO is used for making investment decisions.
B. The TCO answers questions regarding the value of business outcomes
C. The TCO is the total cost of solutions and services over the technology and business lifecycles.
D. The TCO of technology solutions and services indicates the monetary value that those solutions bring to the business.
Answer: C
Question #13 (Topic: )
Which statement about customer value chain analysis is true?
A. It shows the specific cost that is associated with each process step.
B. It depicts the major communications activities that are executed by senior execs.
C. It shows relationships between key pieces of the customer's operating model.
D. It shows the dependencies to realize benefits from a new IT infrastructure effort.
Answer: C
Question #14 (Topic: )
Which action is the recommended way to describe business unit benefits from upgrading a
customer's 2-year old network?
customer's 2-year old network?
A. Highlight the improved response time and service level possible.
B. Relate the increase in reliability and performance to the impact on business activities that are supported by the network.
C. Describe how the capacity upgrade allows the customer to reduce support headcount within the IT organization.
D. Focus on the unique aspects of Cisco advanced technology, as compared with the customer's current network.
Answer: B
Question #15 (Topic: )
Which three options are factors you have to take into account when identifying solutions
and services in the context of the customer's industry vertical to meet their outcomes?
(Choose three.)
and services in the context of the customer's industry vertical to meet their outcomes?
(Choose three.)
A. Technology consumption across verticals differs.
B. Business outcomes are the same for most of the industry verticals.
C. The regulatory requirements impede Cisco from participating in government bids.
D. The value proposition has to be aligned to the nature of the business.
E. Sales approach and sales cycle differs across industry verticals.
Answer: A,D,E
