Executing Cisco Advanced Business Value Analysis and Design Techniques v8.0 (840-425)

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Total 182 questions

Which option describes what a change leader is responsible for?

  • A. telling people how they should do their work
  • B. assigning key people to be role models
  • C. planning to fill open jobs
  • D. deciding how to give out favors

Answer : B

In which phase of the Cisco Integrated Sales Process must the ROI be presented?

  • A. Prospect
  • B. Qualification
  • C. Proposal
  • D. Agreement
  • E. Closing

Answer : C

Which step of the Cisco 9 Step Sales Approach to Outcome-Based Selling is where the contract and SLA/KPIs are agreed?

  • A. Step 6 Offer and Accept
  • B. Step 5 Identify and Design
  • C. Step 4 Customer Discovery
  • D. Step 7 Proof of Value

Answer : D

Who are the two primary users of an implementation strategy? (Choose two.)

  • A. the technical architect
  • B. the leaders for training
  • C. executive sponsor and steering committee
  • D. the program leader responsible for achieving business results
  • E. major work package owners

Answer : D,E

Which two options are reasons why an organization conducts business transformation?
(Choose two.)

  • A. consumerization
  • B. inefficient processes
  • C. lack of discipline
  • D. reduced profit

Answer : B,D

Which two options are additional metrics, beyond KPIs, that can be considered to measure success? (Choose two.)

  • A. Price increases.
  • B. Reduced implementation timelines.
  • C. Customer loyalty.
  • D. Technology adoption.

Answer : A,C

When option is certified as a challenge when trying to determine outcomes for different industry verticals?

  • A. Staff reduction in about 10%
  • B. An increase at of % n the revenue
  • C. Collaboration and pervasive video solutions
  • D. Collaboration between geographic ally disperse sales and operations teams

Answer : B

When would you say your customer has adopted a solution?

  • A. When they purchase the solution from the Cisco partner.
  • B. When the solution is deployed.
  • C. When the solution is deployed and there has been one year with no operating issues.
  • D. When the solution is deployed, features and options are activated, and customer is realizing the benefits of your value proposition.

Answer : D

Which is the result of establishing goals, objectives and smart objectives in an organization?

  • A. Measured results with KPIs
  • B. An appropriate Project Management
  • C. A better CANVAS
  • D. A better Business Process

Answer : A

Which three options are the features that a KPI must have in order to comply with customer expectations? (Choose three.)

  • A. Specific Purpose
  • B. Measurable
  • C. Achievable
  • D. Fair
  • E. Understandable
  • F. Logical

Answer : A,B,C

Which three options are the purpose of change management? (Choose three.)

  • A. To guarantee risks related to the business need disappear.
  • B. To help increase the adoption of the technology solution.
  • C. To ensure that standardized methods and procedures are used for efficient and prompt handling of all changes.
  • D. To guarantee business risk is managed and minimized.
  • E. To ensure that all authorized changes support business needs and goals.

Answer : C,D,E

Which three reasons make an organization conduct Business Transformation? (Choose three.)

  • A. Slow processes
  • B. Poor market-share
  • C. Reduced profit
  • D. Consumerization
  • E. Lack of discipline

Answer : A,B,C

Which two options are benefits of adding Cisco and Partner services to help deliver business outcomes? (Choose two.)

  • A. Increased OPEX.
  • B. Reduced ROI.
  • C. Increased profitability.
  • D. Increased revenue.
  • E. Reduced customer loyalty.

Answer : C,D

Which statement about a forum for feedback is true?

  • A. It is used to broadcast status.
  • B. It is for managers only.
  • C. It provides a way to exchange positive and negative things that happen.
  • D. It is the best way to announce training.

Answer : C

Which two options are the purposes of change management? (Choose two.)

  • A. extinguish risks that are related to the business needs
  • B. ensure that all authorized changes support business needs and goals.
  • C. guarantee that business risk is managed and minimized.
  • D. help increase the adoption of the technology solution.

Answer : B,C

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Total 182 questions