How would you describe a quota?
Answer : A benchmark of how much revenue and/or units you should sell within a time frame.
What happens if a language is deactivated?
Answer : When a language is deactivated, all translations for that language are still available in the Translation Workbench but users with that language selected see the organization's default language values.
Which task should be included in a business continuity plan for a contact center? (There are three correct answers.)
Answer : A,C,E
What are the factors that influence marketing metrics and drive key marketing business challenges?
Answer : A
What should you do when migrating Opportunities?
Answer : A
Arrange the steps to set a passcode, in the correct order (using Salesforce Classic).
Answer : A,B,C
Why are profiles important when managing security of records? (Select all that apply)
Answer : B,C
Who has permission to edit a Chatter profile?
Answer : B
If you need to compare two values within one group and display unconnected points what type of chart would you use?
Answer : A Scatter chart.
UniversalContainersis designing a contact center that will store 20 million cases. Of those,
5 million will need to be accessed for reporting and search.Which approach will ensure best system performance? Chose 3 answers:
Answer : A,B,D
Data.com: What does the Reviewed Status indicate?
Answer : C
Which of the following statements are true about the Opportunity field, "Stage"? (Select all that apply)
Answer : A,C
How would you track campaign influence?
Answer : 1. Auto set influence of a campaign to an opportunity 2. Associate influential campaigns (to contact role) on oppty prior to close date 3.Measure influence timeframe (max #days between campaign first associated date and opty create date)
Insurancepolicieson accounts. 2 sales teams should not see eachothers policies. 2 custom objects, each w/relationship to account object.Bothobjects private. What are the design considerations here?
Answer : B
Match this tip with its design consideration. "Users should not do things more than once because it takes time and may create dirty data"
Answer : F