Nokia SDM-2002001030 - SDM Certification - PS NSOP Exam
Page: 2 / 32
Total 160 questions
Question #6 (Topic: Topic 1)
The swiftest and MOST effective communications take place among people with;
A. the ability to reduce perception barriers.
B. advanced degrees.
C. common points of view.
D. good encoding skills.
Answer: C
Question #7 (Topic: Topic 1)
The Network Operations Delivery team receives from the Sales Team, the Risk Log at
Handover, which is the basis for the planned contingency reserves in the cost baseline,
During operational delivery a new relevant risk is identified, What is the BEST way to
manage it?
Handover, which is the basis for the planned contingency reserves in the cost baseline,
During operational delivery a new relevant risk is identified, What is the BEST way to
manage it?
A. Define the response plan for the new Risk and apply it.
B. If the new risk is not part of the current Risk Log, than it must be part of a Change Management process and not be included in the contingency reserves.
C. Communicate to the CT Head in the next Operational Review Meeting about the new risk that has been identified.
D. Evaluate the impact and probability and, if needed, make a revision of the contingency reserves in the Cost Baseline and communicate to the relevant stakeholders.
Answer: D
Question #8 (Topic: Topic 1)
What is the difference between Project Governance and Operational Interaction according
to the Operations Model?
to the Operations Model?
A. Project Governance is describing the interaction with all relevant stakeholders (e.g. customer, CT Team, Operations Team, Care Team etc.) on management level covering business aspects of the project in contrast to Operational Interaction which is focusing on the day-to-day interfacing between the operations team and the customer demand organization.
B. Project Governance is describing the interaction with all relevant stakeholders (e.g. customer, CT Team, Operations Team, Care Team etc.) on management level covering business aspects of the project in contrast to Operational Interaction which is describing the internal interaction between the operational functions e.g. FM, CM, PM etc.
C. Project Governance is describing the interaction between customer and CT Team in contrast to Operational Interaction which is describing the internal interaction between the operational functions e.g. FM, CM, PM etc.
D. Project Governance is intended to cover NSN internal matters that are not directly related to matters between the Operator and NSN, while the Operational Interaction deals with communication.
Answer: A
Question #9 (Topic: Topic 1)
In the Joint Project Governance Model (part of MS Operations Model). Which of the model
levels deal with: Agreement Level Management including change management Program
Initiation and follow up Steering operational activity
levels deal with: Agreement Level Management including change management Program
Initiation and follow up Steering operational activity
A. Joint Operational Level.
B. Executive Management Level.
C. Joint Steering Level.
D. Tactical Management Level.
Answer: C
Question #10 (Topic: Topic 1)
If you determine that one of your stakeholders has high level of power and little interest or
involvement in your project, which strategy should be employed in managing that
stakeholder?
A. Monitor.
B. Keep satisfied.
C. Manage closely.
D. Keep informed.
involvement in your project, which strategy should be employed in managing that
stakeholder?
A. Monitor.
B. Keep satisfied.
C. Manage closely.
D. Keep informed.
Answer: B
Topic 2, Config Mgt
