Pegasystems PEGACPBA25V1 - Certified Pega Business Architect Exam
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Total 50 questions
Question #11 (Topic: Exam A)
During a review session with stakeholders from an insurance company, the claims process is described as follows: An accident claim case creates a vehicle claim case for each vehicle involved in an accident.
Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose two.)
Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose two.)
A. Add each vehicle claim as a child case of the accident claim.
B. Add a manual approval step to the accident claim case.
C. Add an optional process to pause the accident case until the vehicle claims are paid.
D. Add a wait step to the accident claim case to wait until all vehicle claims have a status of Resolved.
Answer: AD
Question #12 (Topic: Exam A)
In an Insurance Claim Case Type, the Assessment Stage includes multiple tasks such as Damage Estimation and Fraud Investigation. Different teams can complete both tasks independently.
Which configuration best improves the overall claim resolution time?
Which configuration best improves the overall claim resolution time?
A. Create one Process that uses Decision shapes to determine which team performs their task first.
B. Remove all Processes and use only Steps in the Assessment Stage to support simultaneous work.
C. Use parallel Processes so each team can work on their respective task simultaneously.
D. Include both tasks in a single Process, but use routing and Service-Level Agreements to ensure task completion.
Answer: C
Question #13 (Topic: Exam A)
In App Studio, a help desk ticket case type is defined as follows:
If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?
If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?
A. When the Process ticket step starts
B. When the Process ticket step completes
C. When the Enter Ticket Details step completes
D. When the Triage stage starts
Answer: A
Question #14 (Topic: Exam A)
What marks the beginning of the passed deadline interval?
A. The end of the goal interval.
B. The end of the deadline interval.
C. The Assignment creation time.
D. The Case creation time.
Answer: B
Question #15 (Topic: Exam A)
How can team members of the Finance unit and Accounting unit of a real estate company collaborate to efficiently share the workload?
A. Finance unit work group and Accounting unit work group are merged to share a work queue.
B. Finance unit and Accounting unit team members can access the shared work from their worklist.
C. Finance unit and Accounting unit team members are added to the same work group with a shared work queue.
D. Finance unit team members can assign themselves work from the Accounting unit work queue.
Answer: C
