Microsoft MB6-889 - Microsoft Dynamics AX 2012 Service Management Exam
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Total 80 questions
Question #6 (Topic: )
Which of the following are valid transaction types for service agreement lines in Microsoft
Dynamics AX 2012? (Each correct answer presents a complete solution. Choose three.)
Dynamics AX 2012? (Each correct answer presents a complete solution. Choose three.)
A. Time
B. Item
C. Expense
D. Project
E. Hour
Answer: A,B,C
Question #7 (Topic: )
You are creating a service order in Microsoft Dynamics AX 2012.
In which situations should you use item requirements instead of service order lines of the
type Item? (Each correct answer presents a complete solution. Choose three.)
In which situations should you use item requirements instead of service order lines of the
type Item? (Each correct answer presents a complete solution. Choose three.)
A. When you need to partially pick and deliver the items.
B. When the item stock is routinely replenished.
C. When the service order requires special items that you do not usually stock.
D. When the item is always in stock.
E. When you need the ability to specify an alternative delivery location.
Answer: C,D,E
Question #8 (Topic: )
You are configuring Microsoft Dynamics AX 2012 to automatically assign a service level
agreement when creating a new service agreement.
Which of the following determines the default service level agreement assigned to a service
agreement?
agreement when creating a new service agreement.
Which of the following determines the default service level agreement assigned to a service
agreement?
A. Service management parameter
B. Service agreement group
C. Service object group
D. Service template group
Answer: B
Question #9 (Topic: )
You are creating a template bill of materials (BOM) in Microsoft Dynamics AX 2012 for a
new item that is similar to an item your company assembles.
You need to create the BOM lines for the template by using the least amount of effort.
What should you do?
new item that is similar to an item your company assembles.
You need to create the BOM lines for the template by using the least amount of effort.
What should you do?
A. Copy the lines from an existing production order.
B. Copy the lines from an existing template BOM.
C. Copy the lines from an existing service BOM.
D. Copy the lines from an existing service order.
Answer: A
Question #10 (Topic: )
You are creating a service order in Microsoft Dynamics AX 2012.
Which of the following Service management parameters determines the first start time on a
service order?
Which of the following Service management parameters determines the first start time on a
service order?
A. the calendar
B. the activity generation stage
C. the project group
D. the service order category
Answer: A
