Microsoft MB2-700 - Microsoft Dynamics CRM 2013 Applications Exam
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Total 90 questions
Question #11 (Topic: )
When you qualify a lead, which two records will also be created?(Choose TWO)
A. Account
B. Contract
C. Campaign Response
D. Opportunity
E. Contact
Answer: A,D
Question #12 (Topic: )
How many cases can an Account record have at any given time?
A. One active case for each contact record that is associated with an account
B. An unlimited number of active and closed cases
C. One active case for each account record
D. One active case and an unlimited number of closed cases
Answer: B
Question #13 (Topic: )
A company has resellers who purchase routine support cases at no cost.
A reseller plans to purchase additional support cases at a cost.
What should you create?
A reseller plans to purchase additional support cases at a cost.
What should you create?
A. An incident-based template
B. A time-based template
C. A contract template
D. A contract allotment
Answer: A
Question #14 (Topic: )
A company tracks competitors by using Connection records instead of using the native
Competitors feature in Microsoft Dynamics CRM. The company assigns a Connection with
the Connection Roles of Related Opportunity and Competitor between the Opportunity and
the Account, which represents the competitor. Accounts have a flag which designates the
record as a competitor.
Which statement is true?
Competitors feature in Microsoft Dynamics CRM. The company assigns a Connection with
the Connection Roles of Related Opportunity and Competitor between the Opportunity and
the Account, which represents the competitor. Accounts have a flag which designates the
record as a competitor.
Which statement is true?
A. The Connection record is used to populate the options in the Competitor field on the Opportunitys resolution activity for Lost Opportunities.
B. A Connection record is created between the Opportunity and the Account.
C. The Competitor/Win Loss report uses the Connection record to indicate how well the organization is doing versus a competitor
D. The Connection record is used to populate the options in the Competitor field on the Opportunitys resolution activity for Won Opportunities.
Answer: B
Question #15 (Topic: )
You are adding resources to a resource group. Which three resource types can you add?
(Choose Three)
(Choose Three)
A. facility
B. business unit
C. resource group
D. name
E. users
Answer: A,C,E
