Microsoft Power Apps + Dynamics 365 Solution Architect (beta) v1.0 (MB-600)

HOTSPOT -
A client plans to implement a sales platform to help with sales activities.
The sales platform must have the following capabilities:
-> Handle a high volume of sales calls that has transcription and call analytics.
-> Provide support for sales reps in the field on Android or iOS devices.
-> Include social networking capabilities by using email and LinkedIn.
You need to recommend solutions to help the client achieve the goal.
What should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

You are a Dynamics 365 Customer Service consultant for an internet support company.
The company lacks a budget to buy third-party ISVs or add-ons.
The company requires a new system that achieves the following:
-> All support issues must come in by email, need to be logged, and assigned to the support group
-> Accounts must synchronize with the parent company Oracle database
-> Reports must be sent to the executives on a weekly basis
-> No custom code will be used in the system
You need to recommend the components that should be configured.
Which two components should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

DRAG DROP -
You are designing a Dynamics 365 Sales solution that will be deployed to two separate companies on the same Microsoft Office 365 tenant: Contoso, Ltd and
Contoso Pharmaceuticals,
The solution must meet the following security requirements:
-> Restrict Contoso, Ltd. users from seeing the Contoso Pharmaceuticals company.
-> Restrict access to Lead and Opportunities entities within their company.
-> Restrict access to certain forms in an entity.
Restrict access to certain fields on a form.

DRAG DROP -
You are designing a business continuity strategy for a client who is using Dynamics 365 Sales.
The client works with critical data where any data loss creates a high risk.
You need to document the failover process for the stakeholders.
In which order should you recommend the actions be performed? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

DRAG DROP -
A client is implementing a Dynamics 365 Customer Service system. The company is divided into departments with one manager per department.
The company requires the following security setup:
-> Managers should see only accounts for the employees who report to them.
Employees should see only their own accounts.

An architect is planning a security strategy within Dynamics 365 Sales.
The sales manager has a requirement that non-administrators have the ability to create and update the Sales Rep form field.
You need to identify the account types that can be assigned Field security profiles.
Which two account types can be used? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

DRAG DROP -
A client plans to implement Dynamics 365 Sales.
The client identifies the following requirements for handling opportunities:
-> Records must move to an approval stage after an opportunity is created.
-> For opportunities with values greater than $20,000, a follow-up date and second contact field must appear on the form.
-> An error message must display if a follow-up date is not within seven days of the opportunity creation date.
You need to recommend tools to meet the client requirements.
What should you recommend? To answer, drag the appropriate tools to the correct requirement. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

HOTSPOT -
You are designing the security model for a company implementing Dynamics 365 Sales.
This company is a large organization with several divisions that have several sets of customer bases. The company has the following requirements:
-> Permissions must be set at a high level for these divisions and granulized as they get assigned to different departments.
-> Centralized support staff need read/write access to accounts and the ability to assign accounts to salespeople.
-> Large-scale projects need cross-functional groups to have permissions to the same accounts.
Which security model should you use for each requirement? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:

DRAG DROP -
You are designing a customer self-service Power Apps portal for Dynamics 365 Sales.
The portal will contain thousands of image files that are associated with the customer order histories.
The portal must meet the following requirements:
-> All image files must be hosted in the portal.
-> The portal must use the URL http://portal.tailspintoys.com/.
-> Performance issues must be minimized when loading the portal page.
You need to recommend a process for the company.
Which four actions should you recommend be performed in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:

DRAG DROP -
A client is implementing Dynamics 365 Sales.
You are working with a developer to identify data integration methodologies.
You need to plan a methodology to use for different integration scenarios.
Which methodology should you use? To answer, drag the appropriate methodology to the correct requirement. Each source may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

A company that is implementing Dynamics 365 Sales commonly experiences high turnover.
The company requests security roles that are optimized for adding and removing large numbers of users daily.
Large groups of users share common access privilege needs.
Complex entity access scenarios must be able to be added and removed in bulk.
You need to recommend a feature that will meet the needs of the company.
Which feature should you recommend?

A company is implementing Dynamics 365 Sales.
The company has an internal system for tracking time that salespeople spend on each account. This system must be integrated with Dynamics 365 Sales.
When a user submits a timesheet in the internal system, a record must be created in Dynamics 365 Sales. The timesheet has no external-facing APIs.
You need to recommend a solution for integration.
What should you recommend?

A company has a list of contacts in a Microsoft Excel file. The company wants to load the contact information into Dynamics 365 Sales.
You need to recommend a data-loading solution.
What should you recommend?

Note: This question is part of series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You want to integrate Microsoft Teams with Dynamics 365 Customer Service.
You install both apps, but Teams is not working when in Dynamics 365 Customer Service.
You need to troubleshoot the situation.
Solution: Change settings in Teams.
Does the solution meet the goal?

Case study -

Background -
Bellows College is a prison program that offers classes to help rehabilitate inmates. The classes teach post-secondary skills to provide more job opportunities for when inmates leave prison. The college stores most information on spreadsheets and in email.
The college wants to implement Dynamics 365 Customer Service so that all locations can look up current data on one unified system.
Three levels of inmates attend the college:
misdemeanor
major
federal
Employees of Bellows College consist of the following:
wardens: supervisors of the guards
guards: single contributors to the system
chief: in charge of the whole college
Each inmate level has two wardens and one chief. Twenty-five guards report to each warden.

Current environment -
Employees use a proprietary database to look up inmate information to enter in Microsoft Excel spreadsheets. Spreadsheets are also used for registration, tracking and for listing the available classes.
Microsoft Office 365 was implemented last year for email.

Inmates -
Misdemeanor and federal inmates can attend any classes available.
Major inmates can attend only online classes.
Inmates must open a ticket with the college to register for a class.
Inmates have homework assignments that they load to a Microsoft SharePoint
All inmates have an email address on Office 365 in the same tenant.