IBM M9560-231 - IBM Software Subscription & Support Sales Mastery Test v1 Exam
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Total 20 questions
Question #1 (Topic: )
The "Total Points" and "Total Price" values on your renewal quote report
are_________________.
are_________________.
A. values based on the clients full Renewal Quote
B. the sum of line items across all of your clients renewal quotes that are still "Open"
C. your opportunity projection for that client
D. the sum of quote line items for that client that you are authorized to view via your Passport Advantage Online for Reseller site.
Answer: D
Question #2 (Topic: )
How does a Reseller/VAD obtain their Renewal Data?
A. Resellers/VAD proactively pull their data.
B. The client emails their Reseller their renewal quote.
C. The Reseller/VAD calls IBM renewal desk.
D. IBM emails Resellers/VAD a file with their data.
Answer: A
Question #3 (Topic: )
Who can give a Reseller/VAD user authorization to access to their Passport Advantage
Online for Resellers Site?
Online for Resellers Site?
A. Any one with access to the site.
B. Only the Primary Contact for their site.
C. Both the Primary or Secondary Contact (if there is one).
D. Authorization is not needed.
Answer: C
Question #4 (Topic: )
How does a client authorize "Full View Access" to their renewal quote?
A. Client must send an email to their IBM Renewal Rep containing their authorization request.
B. Client can contact their Reseller.
C. The Reseller contacts their VAD with the request.
D. There is no such thing as "Full View Access".
Answer: A
Question #5 (Topic: )
What is the typical IBM Software Subscription and Support coverage period?
A. 3 months
B. 6 months
C. 9 months
D. 12 months
Answer: D
