ITIL ITIL 4 Specialist - IT Asset Management - ITIL 4 Specialist - IT Asset Management Exam
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Total 40 questions
Question #11 (Topic: Exam A)
What supports value creation by helping to ensure communication of ITAM outputs across the organization?
A. IT asset decommissioning
B. Managing a common approach to ITAM
C. Managing the IT asset lifecycle and records
D. Verifying, auditing, and analyzing IT assets
Answer: B
Question #12 (Topic: Exam A)
Which TWO are harmful substances that can be found in e-waste?
Gold
Lead
Mercury
Copper
Gold
Lead
Mercury
Copper
A. 1 and 2
B. 2 and 3
C. 3 and 4
D. 1 and 4
Answer: B
Question #13 (Topic: Exam A)
Which is NOT a good reason for carrying out an IT asset audit?
A. An unauthorized server was detected
B. A significant organizational change occurred
C. A user requested a new laptop
D. It is one year since the previous audit
Answer: C
Question #14 (Topic: Exam A)
Why should an organization carry out data clean-up and normalization on asset data that has been collected by automated tools?
A. So that the data can be stored and retrieved efficiently
B. So that the data can be compared to industry standards
C. So that the data can be reconciled with the asset register
D. So that the data can be compared to previous audit data
Answer: C
Question #15 (Topic: Exam A)
An external regulation requires an organization to handle some software assets in a specialized way.
What should be organization do NEXT?
What should be organization do NEXT?
A. Identify the changes that are required to the organization’s IT asset lifecycle for handling the software assets
B. Collect detailed data about the software assets
C. Produce a report of the findings of the software asset audit
D. Decommission the software assets until a method of handling them is identified
Answer: A
