HP2-H33 Exam - Free HP Questions and Answers

Question #6 (Topic: )

Which trigger is a good indicator of an opportunity to offer HP Care Pack Services? (Select
three.)

A. A customer has established security policies and procedures. B. A customer requires project management to deploy personal systems. C. A customer needs an onsite technician to support the hardware fleet. D. A customer has a high volume of sensitive data to protect. E. A customer needs to be able to add or remove devices from the same service engagement. F. A customer is concerned about potential security breaches by irresponsible employees.

Answer: B,C,D

Question #7 (Topic: )

Which HP PPS Services value propositions allow customers to concentrate on business
activities rather than IT issues? (Select three.)

A. Trusted vendor B. Simplification C. Protection D. Cost savings E. Security

Answer: B,C,D

Question #8 (Topic: )

Based on the success story of the Cherokee County School District, which business
challenges were addressed by HP Care Pack Services? (Select three.)

A. Securing sensitive data B. Supporting mobile users with no downtime C. Ensuring rising levels of student performance D. Preventing theft of IT resources E. Ensuring 100% uptime F. Supporting printers based on usage

Answer: C,E,F

Question #9 (Topic: )

What is an example of the value that HP PPS Services offer to your customers?

A. Customers have security for lost laptops and desktops due to a mobile workforce. B. A customer's IT staff can be trained by HP to quickly repair printer faults. C. Customers can save up to 63% on new hardware purchased under an HP Care Pack Service. D. Customers can save up to 44% of the cost of an out-of-warranty repair.

Answer: D

Question #10 (Topic: )

Which services can be offered for both printer and PC equipment? (Select two.)

A. Onsite Repair B. Printer Installation C. Maintenance Kit D. PC Tracking and Recovery E. Defective Media Retention F. Asset Tagging

Answer: A,E

HP HP2-H33 - Selling HP PPS ServiceOne Services Exam