HP HP2-H33 - Selling HP PPS ServiceOne Services Exam
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Total 58 questions
Question #1 (Topic: )
When the start date of HP Care Pack Services is bought 85 days after the hardware
purchase (during the 90 days period)?
purchase (during the 90 days period)?
A. The date of the HP Care Pack Services purchase
B. The HP Care Pack Services registration date
C. The date of the hardware purchase
D. One day after the HP base warranty expires
Answer: C
Question #2 (Topic: )
Which service offers faulty hardware repair at a designated HP repair center?
A. Designated repair center exchange
B. Onsite repair
C. Offsite repair
D. Travel repair
Answer: C
Question #3 (Topic: )
Which HP Care Pack Services option is considered a Risk Mitigation service?
A. PC Tracking and Recovery
B. Printer and Accessory Installation
C. Asset Tagging
D. Offsite Repairs
Answer: D
Question #4 (Topic: )
Which HP program utilizes an external agency that contacts, on behalf of partners, a list of
customers with expiring HP Care Pack Services in order to encourage the customers to
renew their engagement?
customers with expiring HP Care Pack Services in order to encourage the customers to
renew their engagement?
A. Services360 Pro
B. Aftermarket Channel Facilitation Program
C. HP Contractual Services
D. HP Channel Services Network
Answer: A
Question #5 (Topic: )
When do HP Post Warranty Care Pack Services need to be registered?
A. within 10 days after purchasing the care pack
B. within 10 days after the purchase of the hardware
C. within 30 days after the expiration of the warranty
D. within 90 days after the purchase of the hardware
Answer: A
