Salesforce Certified Agentforce Specialist - Certified Agentforce Specialist Exam
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Total 158 questions
Question #11 (Topic: Exam A)
How does the AI retriever function within Data Cloud?
A. It performs contextual searches over an indexed repository to quickly fetch the most relevant documents, enabling grounding AI responses with trustworthy, verifiable information.
B. It automatically extracts and reformats raw data from diverse sources into standardized datasets for use in historical trend analysis and forecasting.
C. It monitors and aggregates data quality metrics across various data pipelines to ensure only high-integrity data is used for strategic decision-making.
Answer: A
Question #12 (Topic: Exam A)
Universal Containers' Agent Action includes several Apex classes for the new Agentforce Agent.
What is an important consideration when deploying Apex that is invoked by an Agent Action?
What is an important consideration when deploying Apex that is invoked by an Agent Action?
A. The Apex classes may bypass the 75% code coverage requirement as long as they are only used by the agent.
B. Apex classes invoked by an Agent Action may be deployed with less than 75% test coverage as long as the agent is not activated in production.
C. The Apex classes must have at least 75% code coverage from unit tests, and all dependencies must be in the deployment package.
Answer: C
Question #13 (Topic: Exam A)
Universal Containers (UC) wants to implement an AI-powered customer service agent that can:
Retrieve proprietary policy documents that are stored as PDFs.
Ensure responses are grounded in approved company data, not generic LLM knowledge.
What should UC do first?
Retrieve proprietary policy documents that are stored as PDFs.
Ensure responses are grounded in approved company data, not generic LLM knowledge.
What should UC do first?
A. Expand the AI agent's scope to search all Salesforce records.
B. Set up an Agentforce Data Library for AI retrieval of policy documents.
C. Add the files to the content, and then select the data library option.
Answer: B
Question #14 (Topic: Exam A)
An Agentforce Specialist is creating a custom action in Agentforce.
Which option is available for the Agentforce Specialist to choose for the custom Agent action?
Which option is available for the Agentforce Specialist to choose for the custom Agent action?
A. Flows
B. Apex trigger
C. SOQL
Answer: A
Question #15 (Topic: Exam A)
Universal Containers (UC) wants to enable its sales team to use AI to suggest recommended products from its catalog.
Which type of prompt template should UC use?
Which type of prompt template should UC use?
A. Flex prompt template
B. Email generation prompt template
C. Record summary prompt template
Answer: A
