Certified Advanced Administrator Exam - Free Salesforce Questions and Answers

Question #6 (Topic: Single Topic)

A user has a profile with read-only permissions for the case object.
How can the user be granted edit permission for cases?

A. Create a permission set with edit permissions for the case object B. Create a sharing rule on the case object with read/write level of access C. Create a public group with edit permissions for the case object D. Add the user in a role hierarchy above users with edit permissions on the case object

Answer: A

Question #7 (Topic: Single Topic)

Which three actions can occur when an administrator clicks `Save` after making a number of modifications to Knowledge data categories in a category group and
changing their positions in the hierarchy? (Choose three.)

A. Users are temporarily locked out of their ability to access articles B. Users may temporarily experience performance issues when searching for articles C. The contents of the category drop-down menu change D. The articles and questions visible to usersג€™ change E. The history of article usage is reset to zero utilization

Answer: BCD

Question #8 (Topic: Single Topic)

How can an administrator ensure article managers use specified values for custom article fields?

A. Create a formula field on the article B. Require a field on the page layout C. Use field dependencies on record types D. Create different record types for different requirements

Answer: C

Question #9 (Topic: Single Topic)

The sales team has requested that a new field called Current Customer be added to the Accounts object. The default value will be `No` and will change to `Yes` if
any related opportunity is successfully closed as won.
What can an administrator do to meet this requirement?

A. Configure Current Customer as a roll-up summary field that will recalculate whenever an opportunity is won B. Use an Apex trigger on the Account object that sets the Current Customer field when an opportunity is won C. Use a workflow rule on the Opportunity object that sets the Current Customer field when an opportunity is won D. Configure Current Customer as a text field and use an approval process to recalculate its value

Answer: C

Question #10 (Topic: Single Topic)

Sales management wants a small subset of users with different profiles and roles to be able to view all data for compliance purposes.
How can an administrator meet this requirement?

A. Create a new profile and role for the subset of users with the View All Data permission B. Create a permission set with the View All Data permission for the subset of users C. Enable the View All Data permission for the roles of the subset of users D. Assign delegated administration to the subset of users to View All Data

Answer: B

Salesforce Certified Advanced Administrator - Certified Advanced Administrator Exam