Salesforce Certified AI Associate - Certified AI Associate Exam
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Total 105 questions
Question #1 (Topic: Exam A)
Which type of bias imposes a system's values on others?
A. Association
B. Automation
C. Societal
Answer: B
Question #2 (Topic: Exam A)
A sales manager wants to improve their processes using AI in Salesforce.
Which application of AI would be most beneficial?
Which application of AI would be most beneficial?
A. Lead scoring and opportunity forecasting
B. Data modeling and management
C. Sales dashboards and reporting
Answer: A
Question #3 (Topic: Exam A)
What is the most likely impact that high-quality data will have on customer relationships?
A. Improved customer trust and satisfaction
B. Increased brand loyalty
C. Higher customer acquisition costs
Answer: A
Question #4 (Topic: Exam A)
What are the key components of the data quality standard?
A. Accuracy, Completeness, Consistency
B. Reviewing, Updating, Archiving
C. Naming, Formatting, Monitoring
Answer: A
Question #5 (Topic: Exam A)
What is the role of Salesforce's Trusted AI Principles in the context of CRM systems?
A. Outlining the technical specifications for AI integration
B. Providing a framework for AI data model accuracy
C. Guiding ethical and responsible use of AI
Answer: C
