ASQ CQE - Certified Quality Engineer Exam
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Total 160 questions
Question #6 (Topic: )
Which of the following is the BEST method to developing materials for a training program
on the gaps in performance?
on the gaps in performance?
A. Secure a workshop trainer.
B. Review a record of activities.
C. Set up a one shot case study.
D. Allocate employees for training.
Answer: B
Question #7 (Topic: )
In most cases, an improvement team facilitator will NOT normally:
A. Be familiar with problem solving techniques.
B. Provide feedback to the group.
C. Function as the group leader.
D. Summarize key ideas generated by the group.
Answer: C
Question #8 (Topic: )
The ideal results of a quality training effort would NOT include which of the following?
A. Increased cost-of-quality results.
B. Improved working methods and morale.
C. Increased productivity and job satisfaction.
D. Reduced defects and employee turn-over.
Answer: A
Question #9 (Topic: )
Information that is received by upper management, is often distorted. Which of the
following actions is effective in countering this problem?
. Stop killing the messenger.
. Establishing an open door policy.
. Practice management by walking around.
following actions is effective in countering this problem?
. Stop killing the messenger.
. Establishing an open door policy.
. Practice management by walking around.
A. Ionly
B. IandIIonly
C. IandIIIonly
D. I,IIandIII
Answer: D
Question #10 (Topic: )
Which of the following quality gurus was very critical of merit-pay and individual bonuses?
He discouraged management by objectives and the ranking of employees by performance.
He discouraged management by objectives and the ranking of employees by performance.
A. Dr. Juran
B. Dr. Deming
C. Dr. Taguchi
D. Dr. Feigenbaum
Answer: B
