CQE Exam - Free Questions and Answers

Question 1

What are the major disadvantages of having an improvement team that is too large?
. Difficulty in having constructive input from the entire group.
. Difficulty in arriving at consensus.
. Difficulty in finding large meeting facilities.
. Difficulty, on the part of the recorder, in keeping up with more paperwork.

A. Ionly
B. IandIIonly
C. I,IIandIIIonly
D. I, II,IIIandIV

Answer : B

Question 2

Which of the following is NOT considered a prevention cost?

A. Writing operating procedures.
B. Training.
C. Data acquisition and analysis.
D. Calibrating test equipment.

Answer : D

Question 3

An improvement in quality costs is MOST clearly indicated when:

A. Appraisal and failure costs drop.
B. Prevention costs increase.
C. Total quality costs fall below 15% of total sales.
D. Management objectives are met.

Answer : D

Question 4

During the building phase of improvement team development, which of the following properly describes team activities?
. The team leader is usually directive.
. The team leader often delegates tasks.
. Team members prioritize and perform duties.
. Team members are uncertain of their duties.

A. IIandIIIonly
B. I,IIandIIIonly
C. IandIV only
D. II,IIIandIV only

Answer : C

Question 5

Benchmarking might be defined as any of the following EXCEPT:

A. A process for rigorously measuring your performance versus the best-in-class companies.
B. A standard of excellence or achievement against which other similar things must be measured orjudged.
C. Comparing the performance of one company to a set of standards and then to another'sperformance.
D. The search for best industry practices that lead to superior performance.