SAP C_TCRM20_72 - SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2 Exam
Page: 3 / 16
Total 80 questions
Question #11 (Topic: Topic 2)
For marketing purposes, your customer plans to create target groups based on attributes
hobbies, region, and sales volume.
Which data sources do you suggest to your customer for segmentation?
Note: There are 3 correct answers to this question.
hobbies, region, and sales volume.
Which data sources do you suggest to your customer for segmentation?
Note: There are 3 correct answers to this question.
A. InfoSets
B. Marketing attribute sets (from accounts)
C. Account fact sheet
D. Business Warehouse InfoCubes (SAP BW Query)
E. Interactive Reports
Answer: A,B,D
Question #12 (Topic: Topic 2)
Which of the following is used to model complex objects for your customers within SAP
CRM Service?
CRM Service?
A. Product components
B. Installed base management
C. Package quotation
D. Warranties
Answer: B
Question #13 (Topic: Topic 2)
Which of the following are controlled directly by a business role?
Note: There are 3 correct answers to this question.
Note: There are 3 correct answers to this question.
A. The assignment of the role configuration key and the associated PFCG role
B. The navigation bar profile
C. The role profile key for access to SAP GUI-based transactions
D. The assignment of layout profiles, technical profiles, and function profiles
E. The assignment of users to a position in the organizational model
Answer: A,B,D
Question #14 (Topic: Topic 2)
Which actions can you perform using the UI Component Workbench?
Note: There are 2 correct answers to this question.
Note: There are 2 correct answers to this question.
A. Enhance views to redefine controller methods.
B. Create SAP design objects to change field labels.
C. Launch the Application Enhancement Tool to create new fields.
D. Perform layout changes using the UI Configuration Tool.
Answer: A,D
Question #15 (Topic: Topic 2)
Which of the following objects can be directly assigned to a navigation bar profile?
Note: There are 2 correct answers to this question.
Note: There are 2 correct answers to this question.
A. Layout profile
B. Work centers
C. Business roles
D. Direct link groups
Answer: B,D