SAP C_TCRM20_71 - SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP1 Exam

Question #1 (Topic: )

Which of the following SAP software components can be integrated with SAP CRM to allow
you to compile and synchronize all the relevant data used to monitor and measure the
success of your enterprise?

A. SCM B. HCM C. BW D. SRM

Answer: C

Question #2 (Topic: )

Text data can be maintained in business transactions at header or item level.
What identifies which text types are available to a particular business transaction or item
category?

A. Action profile B. Text determination procedure C. Text profile D. Notes assignment profile

Answer: B

Question #3 (Topic: )

In CRM Field Applications, which object is used to set up the sites and to influence the data
distribution logic from a business perspective?

A. BDoc Modeler B. Administration console C. Mobile Application Studio D. Object management

Answer: B

Question #4 (Topic: )

Which of the following components of SAP Solution Manager support the implementation
phase of an SAP CRM project?(Choose two)

A. Implementation and test tools, for example the IMG or the Test Workbench B. Roadmaps providing links to accelerators and tools that perform project tasks C. Wizards that support the technical installation of the SAP CRM system D. Skill-based allocation reports to assign qualified employees to the project

Answer: A,B

Question #5 (Topic: )

You want to assign a key account manager to a customer.
How can you do this in the standard SAP CRM system?

A. Create a business partner template B. Create a business partner relationship C. Create an account hierarchy D. Create an account classification

Answer: B

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