Cisco 820-424 - Applying Cisco Specialized Business Value Analysis Skills Exam
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Total 173 questions
Question #11 (Topic: )
Who should be invrted to attend governance meetings?
A. technical decision makers and representatives of each stakeholder group
B. business and technical decision makers
C. business decision makers and representatives of each stakeholder group
D. technical decision makers only
Answer: A
Question #12 (Topic: )
What relieves a customer's pain points and directly enables business results?
A. An IT solution aligned to customer needs
B. Analysis of a customer's value chain
C. Cisco Validated Designs
D. Industry best practice Business Model Canvas
Answer: A
Question #13 (Topic: )
How can a customer-centric business model design help uncover new business
opportunities?
opportunities?
A. It can uncover inefficient processes which the organization may be able to make more efficient through the use of technology.
B. It allows the organization to focus more on its sales and marketing strategy.
C. It assists with understanding how technology relates to the products and services that the organization provides.
D. It can uncover new or additional customer needs for which the organization may be able to innovate new products and services.
Answer: D
Question #14 (Topic: )
When using the Business Model Canvas, which two options would justify dividing
customers into multiple customer segments? (Choose two.)
customers into multiple customer segments? (Choose two.)
A. They purchase online or in-store
B. They are reached through different distribution channels
C. They use CAPEX or OPEX models for financing their purchases
D. They are willing to pay for different aspects of the offer
E. They require different levels of customer service
Answer: B,D
Question #15 (Topic: )
What is the purpose of a key performance indicator?
A. To prove the quality of the project
B. To provide a way to measure project success
C. To justify project costs
D. To allocate responsibilities
Answer: B
