Cisco 820-424 - Applying Cisco Specialized Business Value Analysis Skills Exam

Question #1 (Topic: )
A reference model provides value through which two features? (Choose two.)
A. Standard set of documentation B. Structured approach to aligning business and IT C. Diverse vocabulary to describe different situations D. Mapping of issues to specific steps in a process flow diagram E. Case examples across industry verticals
Answer: A,B
Question #2 (Topic: )
Which of the following should you do when defining assumptions?
A. Be comfortable proposing a solution with any level of risk, since you can cover potential downside with an assumption. B. Identify the data or decisions which could raise the likelihood that the statement comes true. C. Ensure each assumption about a business benefit clearly ties with a single IT capability. D. Identify only those items which relate to the first phase of an implementation.
Answer: B
Question #3 (Topic: )
Which two should be included in a "target state implementation approach"? (Choose two.)
A. Assumptions B. Project leader name C. Potential risks D. Financing terms
Answer: A,C
Question #4 (Topic: )
Which two options are desired outcomes of presenting a workshop? (Choose two.)
A. present findings and gain acceptance to move forward B. understand the opinions of specific stakeholders C. disseminate information D. brainstorm ideas E. establish a consensus among a group of stakeholders
Answer: C,D
Question #5 (Topic: )
Which is true of a Business Motivation Model?
A. It includes detailed financial goals for the customer B. It compares the priorities across levels of the customer organization C. It describes influences that are behind customer priorities and operating activities D. It requires that you understand the customer's bonus plan for executives
Answer: C
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