Your data import has returned the message that the import has failed.
Before trying to import again, which three steps are necessary? (Choose three.)
Answer : B,C,E
The Task Reporting Server writes defined, task specific data into a database known as the
Task Reporting Database.
Which three features does the Task Reporting Server define as tasks? (Choose three.)
Answer : C,D,E
Explanation:
Referencehttps://downloads.avaya.com/css/P8/documents/100182214(page20)
Which two statements about Database integration in the IP Office Contact Center are true?
(Choose two.)
Answer : C,D
You have added the Silent Monitor button to the contact bar, however the supervisor is reporting that the icon has not appeared on the UI.
What can the agent do to resolve this problem?
Answer : B
The “Voice mail” Source element allow voicemail messages to be retrieved from where?
Answer : A
You have imported the choice_Transfer_to_Extension IVR script, so the caller can dial the extension number of the person they are trying to contact.
Which parameter must be edited in the script for this to work?
Answer : C
You are installing the IPOCC software on a customer provided Windows server and have verified the computer meets all the documented requirements.
During the installation of the IPOCC software from the DVD, which password do you need to create?
Answer : C
In which section can you enable the ability to change topic names?
Answer : A
The queue full element routes callers depending on the number of callers allowed to queue an agent group.
Where are the queue limits configured?
Answer : B
What would you use to import IPOCC licenses?
Answer : B
The basic default task flow is created when you import the data import sheet successfully, but which Topics will it create the default task flow for?
Answer : B
You need to make a change to the task flow, and when you select the active task flow set, you are not asked to make a copy.
Why is this happening?
Answer : C
When setting up skill-based routing, you have to create task tags for each skill, and then assign them.
To which two objects can you assign a skill? (Choose two.)
Answer : D,E
What is used to check that all IPOCC services are up and running properly?
Answer : D
Explanation:
Referencehttps://downloads.avaya.com/css/P8/documents/101032635
When you open a task flow set to make changes to the task flow, and you are asked to make a copy of the task flow set.
Which task flow set are you about to make changes to?
Answer : B
Explanation:
Referencehttp://nexustelecom.pl/wp-content/uploads/2016/06/Administering-Avaya-
IPOCC-Task-Flow-Editor.pdf(page 8)