Microsoft 77-884 - Outlook 2010 Exam
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Total 100 questions
Question #11 (Topic: Topic 1)
You work as a Support Analyst at ABC.com. Employees at ABC.com use computers
running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft
Outlook 2010 to connect to the Microsoft Exchange 2010 company email server. The
email server is configured for Exchange, POP3, IMAP and HTTP connections.
You receive a call from a user saying that they are trying to perform a search for a public
folder. He has the Search box to open the Search tab. The user reports that when they
click the Search Tools button, there is no Find Public Folder option.
How can you solve the users problem?
running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft
Outlook 2010 to connect to the Microsoft Exchange 2010 company email server. The
email server is configured for Exchange, POP3, IMAP and HTTP connections.
You receive a call from a user saying that they are trying to perform a search for a public
folder. He has the Search box to open the Search tab. The user reports that when they
click the Search Tools button, there is no Find Public Folder option.
How can you solve the users problem?
A. By configuring the Indexing Options in the user’s Outlook to include the Public Folders.
B. By configuring the user’s Outlook to use an IMAP account.
C. By configuring the user’s Outlook to use a Microsoft Exchange account.
D. By configuring the Internet Directory Service in the user’s Outlook.
Answer: C
Question #12 (Topic: Topic 1)
You work in the Sales department at ABC.com. Employees at ABC.com use computers
running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft
Outlook 2010 to connect to the POP3 based company email server.
You are composing an email to send to the Sales Manager before a Sales meeting.
You attach a Microsoft Excel spreadsheet containing some sales figures and a Microsoft
PowerPoint presentation containing a sales plan for the next quarter. You discover that the
two files appear in the body of the email as opposed to appearing in an Attached field
below the Subject Line.
Why do the attachments appear in the body of the email?
running Windows 7 Enterprise and Microsoft Office 2010. The employees use Microsoft
Outlook 2010 to connect to the POP3 based company email server.
You are composing an email to send to the Sales Manager before a Sales meeting.
You attach a Microsoft Excel spreadsheet containing some sales figures and a Microsoft
PowerPoint presentation containing a sales plan for the next quarter. You discover that the
two files appear in the body of the email as opposed to appearing in an Attached field
below the Subject Line.
Why do the attachments appear in the body of the email?
A. Because you do not have an account configured.
B. Because the email is in HTML format.
C. Because the email is in RTF format.
D. Because you used the Insert > Outlook Item option to attach the files.
Answer: C
Question #13 (Topic: Topic 1)
You work as a Project Manager at ABC.com. Employees at ABC.com use computers
running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs
Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for
their email clients.
You are about to start a new project for an existing customer. You need to create a
detailed requirements document and implementation plan.
To help you in the costing of the project, you need to record the amount of time you spend
working on Microsoft Office documents and Outlook emails for the project.
What can you use to monitor the time spent on selected documents?
running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs
Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for
their email clients.
You are about to start a new project for an existing customer. You need to create a
detailed requirements document and implementation plan.
To help you in the costing of the project, you need to record the amount of time you spend
working on Microsoft Office documents and Outlook emails for the project.
What can you use to monitor the time spent on selected documents?
A. The Journal.
B. Resource Scheduling.
C. To Do Bar.
D. Message Tracking.
Answer: A
Question #14 (Topic: Topic 1)
You work as a Project Manager at ABC.com. Employees at ABC.com use computers
running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs
Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for
their email clients.
You are about to start a new project. You need to assign tasks for the planning stage, the
design stage and the implementation stage of the project. You create the appropriate tasks
in Outlook.
You want to create multiple copies of one of the implementation stage tasks. You open the
task then click the Details button then click the Create Unassigned Copy button and
successfully create the first unassigned copy. However, when you attempt to repeat the
process, it fails.
Why did you fail to create a second unassigned copy?
running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs
Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for
their email clients.
You are about to start a new project. You need to assign tasks for the planning stage, the
design stage and the implementation stage of the project. You create the appropriate tasks
in Outlook.
You want to create multiple copies of one of the implementation stage tasks. You open the
task then click the Details button then click the Create Unassigned Copy button and
successfully create the first unassigned copy. However, when you attempt to repeat the
process, it fails.
Why did you fail to create a second unassigned copy?
A. The Follow Up option has been selected on the original task.
B. You can only create one unassigned copy.
C. You attempted to create an unassigned copy of the first unassigned copy.
D. The first unassigned copy is marked as Complete.
Answer: B
Question #15 (Topic: Topic 1)
You work as a Sales Manager at ABC.com. Employees at ABC.com use computers
running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs
Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for
their email clients.
You compose an email that you plan to send to ten different customers. You need to
ensure that each customer is unable to see the names of the other email recipients.
How can you hide the email recipients names?
running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs
Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for
their email clients.
You compose an email that you plan to send to ten different customers. You need to
ensure that each customer is unable to see the names of the other email recipients.
How can you hide the email recipients names?
A. By marking the email as private.
B. By entering the recipients names in the BCC (Blind Carbon Copy) field.
C. By using the Delay Delivery function.
D. By adding a signature to the email.
Answer: B
