Avaya 7492X - Avaya Aura Call Center Elite Support Exam
Page: 2 / 11
Total 52 questions
Question #6 (Topic: Topic 1)
Refer to the exhibit.
[Avaya-7492X-1.0/xmlfile-4_1.png]
The reply-best vector command is applied to which BSR VDN/Vector?
[Avaya-7492X-1.0/xmlfile-4_1.png]
The reply-best vector command is applied to which BSR VDN/Vector?
A. Status Poll Vector
B. Primary Vector
C. Interflow vector
D. Adjunct Vector
Answer: A
Question #7 (Topic: Topic 1)
What are the three consideration requirements for the deployment of Network Call Deflection? (Choose three.)
A. The second leg of the call is set up by the redirecting Communication Manager.
B. Network Call Deflection is only available in Europe and must be compliant with ETSI Supplementary Service Network Call Deflection.
C. Announcement, collect digits, converse-on, wait for hearing music, wait for the hearing announcement, ringback, or silence cannot be used for NCD.
D. NCD by the PSTN can occur only if the incoming call to the Avaya Aura® Communication Manager is not answered.
E. A route-to number r13035485103 must be used in vector step processing, and Net Redir=y in the BSR Application plan.
Answer: ACE
Question #8 (Topic: Topic 1)
To activate and use Best Services Routing (BSR) Available Agent Adjustment, which two must be configured in the Avaya Aura® Elite Call Center? (Choose two.)
A. The BSR Application ID must be set in the VDN form.
B. Set the Available Agent Adjustments for BSR to y in the System Parameters Feature form.
C. The Available Agent Adjustments for BSR must be set to YES on System-Parameters Customer Options.
D. Percent Allocation in the Business Advocate feature must be enabled.
Answer: CD
Question #9 (Topic: Topic 1)
The Status Poll VDN does not respond to a consider location vector command.
Which three reasons are causing this problem? (Choose three.)
Which three reasons are causing this problem? (Choose three.)
A. The incorrect Status Poll VDN is defined in BSR application form.
B. The Console Permission is NOT enabled.
C. The Route-pattern TSC settings has a setting = n.
D. The Interflow Vector is not defined as the remote location.
E. The Status Poll VDN is using TAC instead of aar analysis digits.
Answer: ABC
Question #10 (Topic: Topic 1)
What must be administered in the route-pattern for a multi-site Best Services Routing (BSR) application?
A. The trunk group must be H.323.
B. The FRL settings do not apply to BSR.
C. Set TSC to y and set CA-TSC to “as neededâ€.
D. The ISDN parameters “QSIG/ETSI TSC Extension†can be left blank.
Answer: C
