Cisco 700-805 - Cisco Renewals Manager (CRM) Exam

Question #6 (Topic: Exam A)
Which area of the Success Plan is the Renewal Manager responsible? (Choose the best answer.)
A. Solution Renewal B. Success Plan Hypothesis C. Adoption Barriers Overcome D. Barriers Predicted
Answer: A
Question #7 (Topic: Exam A)
Which is the first step in a solutions-led sales approach? (Choose the best answer.)
A. present quote to customer B. identify the latest technology release C. examine previous purchases D. understand the customer’s objectives
Answer: D
Question #8 (Topic: Exam A)
Which discussion point helps upsell a customer? (Choose the best answer.)
A. Discuss your priorities and why you need the sale. B. Discuss changes in the network and identify any uncovered additions to the network. C. Focus on what the customer already has covered on the network. D. Focus on how much it will cost the customer.
Answer: B
Question #9 (Topic: Exam A)
Which licensing model is the most complex for a customer to manage? (Choose the best answer.)
A. Enterprise agreement B. Managed service agreement C. Subscription D. A La Carte
Answer: D
Question #10 (Topic: Exam A)
Which task is the responsibility of the Renewals Manager? (Choose the best answer.)
A. managing the Success Plan B. managing recurring revenue risk C. billing recurring revenue contracts D. driving adoption of specific technologies
Answer: A
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