Cisco 700-805 - Cisco Renewals Manager (CRM) Exam
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Total 96 questions
Question #1 (Topic: Exam A)
Which action can a Renewals Manager take to drive value in the account? (Choose the best answer.)
A. Removing adoption barriers.
B. Manage and mitigate renewal risk.
C. Define the account forecast.
D. Align partners on training
Answer: B
Question #2 (Topic: Exam A)
Which statement regarding which tools can be added as value to customer and partners is invalid? (Choose the best answer.)
A. Trusted Data Source for Hardware Refresh and Software renewal insights
B. Adoption Scores which provide insight into how well customers are utilizing service and software they purchase
C. help manage Discounts for Quoting
D. gain insight into new and unique business prospects for your customers and expand sales potential
Answer: D
Question #3 (Topic: Exam A)
Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat. What is the annual recurring revenue (ARR) for each? (Choose the best answer.)
A. $3000 and $3000
B. $1000 and $1000
C. $1000 and $3000
D. $1100 and $3300
Answer: B
Question #4 (Topic: Exam A)
Which statement best describes an Accelerator? (Choose the best answer.)
A. A one-on-one coaching engagement covering specific use cases
B. An on-call service for customer support
C. A hosted one-to-many educational webinar with live expert Q and A
D. A one-on-one deep drive on network issues
Answer: A
Question #5 (Topic: Exam A)
What is the key implication on-time renewals have for an IT provider company? (Choose the best answer.)
A. incentives will be paid
B. recurring business is preserved
C. improved customer satisfaction
D. no major impact if sales are on plan
Answer: C
