600-460 Exam - Free Cisco Questions and Answers

Question #1 (Topic: )

Which three objects are created by the Domain Manager tool in the Cisco Unified ICM?
(Choose three.)

A. ICM Organizational Unit B. ICM facility C. ICM User Group policy D. ICM Security policy E. ICM instance F. ICM agent users

Answer: A,B,E

Question #2 (Topic: )

Which batch script can be used to view VXML application states and port count for a Cisco
Unified CVP VXML server?

A. getVersions.bat B. status.bat C. updateApp.bat D. displayApp.bat

Answer: B

Question #3 (Topic: )

Which variable does the Cisco Unified Customer Voice Portal use to return information
about problems encountered while running a script?

A. user.microapp.input_type B. user.microapp.FromExtVXML C. user.microapp.error_code D. user.microapp.server_info

Answer: C

Question #4 (Topic: )

Which two statements about Precision Queues are true? (Choose two.)

A. At least one step must be configured for a Precision Queue. B. A Consider If statement may be configured in any step. C. A Wait Time may be configured in any step except for the last step. D. Either ICM Skill Groups or Precision Queues must be utilized within an ICM instance - not both. E. Precision Queues can be configured for usage in agent-based inbound campaigns.

Answer: A,C

Question #5 (Topic: )

Which two statements about when you install/deploy Cisco Unified Contact Center
Enterprise VMs on VMware ESXi hosts are true? (Choose two.)

A. You can enable hyper-threading at the hypervisor level. B. You cannot enable hyper-threading, but you can over-subscribe the vCPU and vRAM. C. You can enable hyper-threading at the Guest OS level. D. You can enable hyper-threading at the hypervisor level, but you cannot over-subscribe the vCPU and vRAM. E. You cannot enable hyper-threading at the hypervisor level.

Answer: C,E

Cisco 600-460 - Implementing and Supporting Cisco Unified Contact Center Enterprise Exam