In the Cisco Unified Contact Center Enterprise Outbound Option with SIPDialer, which two
Dialing Modesapply to Transfer to IVR based campaigns? (Choose two.)
Answer : C,D
Which three features does the SIP Proxy software provide when Cisco Unified Contact
Center Enterprise, Cisco Unified Customer Voice Portal, and Cisco Unified SIP Proxy are used? (Choose three.)
Answer : A,C,D
In the Cisco Unified Contact Center Enterprise Outbound Option with SIP Dialer, in which order does the Campaign Manager process perform record queries to send them to Dialer for dialing?
Answer : B
Which three components are required in a Cisco Unified CVP VXML "standalone" server deployment model? (Choose three.)
Answer : A,B,E
Which statement aboutusing agent targeting rules in Cisco Unified Contact Center
Enterprise is true?
Answer : C
Which three statements about the Cisco Unified Customer Voice Portal Post Call Survey are true? (Choose three.)
Answer : A,C,F
Which option describes when a call type is assigned to a call in the Cisco Unified Contact
Center Enterprise system?
Answer : B
In Cisco Finesse, which two workflow action types can be configured via the administration page? (Choose two.)
Answer : B,E
When you deploy Cisco Unified CCE on Cisco UCS C-Series Servers, which statement about the connectivity of the upstream switches is true?
Answer : B
Which option describes the impact of using a Requalify Call node in a routing script for the
Cisco Unified Contact Center Enterprise system?
Answer : D
How does the Cisco Unified Contact Center Enterprise solution encrypt the logger database?
Answer : C
Which three system responses are valid if the Cisco Unified Contact Center Enterprise
(centralized deployment with remote branches) and the remote branch lose the public network connection to both of the data centers? (Choose three.)
Answer : A,C,D
The Cisco Finesse in a Cisco Unified Contact Center Enterprise deployment includes the
Tomcat service. Which three applications does the Tomcat service contain? (Choose three.)
Answer : A,B,E
Which two options are required for the private link in the Cisco Contact Center Enterprise solution? (Choose two.)
Answer : A,B
Which three statements about the high availability of Cisco Unified Intelligent Contact
Management central controller are valid? (Choose three.)
Answer : A,E,F