Cisco 500-445 - Implementing Cisco Contact Center Enterprise Chat and Email (CCECE) Exam
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Total 58 questions
Question #6 (Topic: Exam A)
How is Chat Watchdog Interval used?
A. to control the time interval after which a chat activity is tagged as abandoned if an agent could not accept it
B. to control the time interval after which a chat activity is tagged as abandoned if it could not get any response from UCCE
C. to control the time interval after which a chat activity is tagged as abandoned if it could not be routed to UCCE
D. to control the time interval after which a chat activity is tagged as abandoned if it could not be assigned to an agent
Answer: D
Question #7 (Topic: Exam A)
Which CLI command verifies the authenticity and integrity of a downloaded ISO?
A. Openssl dgst -sha512 -keyform der -verify <public key.der> -signature <ISO image.iso.signature> <ISO Image>
B. Openssl dst -sha256 -keyform der -verify <public key.der> -signature <ISO image.iso.signature> <ISO Image>
C. Openssl dst -sha512 -keyform der -verify <public key.der> -signature <ISO image.iso.signature> <ISO Image>
D. Openssl dgst -sha256 -keyform der -verify <public key.der> -signature <ISO image.iso.signature> <ISO Image>
Answer: D
Question #8 (Topic: Exam A)
What is the default frequency value of ECE Monitors notification?
A. 30 seconds
B. 60 seconds
C. 120 seconds
D. 30 minutes
E. 60 minutes
F. 90 minutes
Answer: A
Question #9 (Topic: Exam A)
Which TCP ports need to be opened in the firewall between the Web Server and Application server?
A. 993
B. 2434
C. 9001
D. 15097
Answer: C
Question #10 (Topic: Exam A)
How do chat entry points behave?
A. Multiple help links on a website can point to the same entry point.
B. Each help link on a website can point to the same entry point.
C. Each help link on a website must point to a separate entry point.
D. Each help link on a website can point to multiple entry points.
Answer: A
