CompTIA 220-902 - CompTIA A+ Certification Exam Exam
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Total 1280 questions
Question #6 (Topic: Topic 1)
A users email inbox is suddenly receiving dozens of rejection messages from various mail
servers. Which of the following would the technician perform to BEST solve the issue?
servers. Which of the following would the technician perform to BEST solve the issue?
A. Change the user’s email password.
B. Enable spam filtering on the email account.
C. Change the email account from POP to IMAP.
D. Disable the user’s email account.
Answer: A
Question #7 (Topic: Topic 1)
A user has downloaded and installed a browser add-on that causes the browser to hang.
The PC has very slow system response when rebooted. Which of the following should a
technician do to troubleshoot this problem?
The PC has very slow system response when rebooted. Which of the following should a
technician do to troubleshoot this problem?
A. Run System Restore, update antivirus program, and run an antivirus scan.
B. Remove all Internet temporary files, run an antivirus scan, and reboot using Last Known Good Configuration.
C. Remove all temporary files, turn off System Restore, update and run an antivirus scan.
D. Run an antivirus scan, Run Disk Cleanup, and reboot into Safe Mode.
Answer: C
Question #8 (Topic: Topic 1)
A technician gets a call from a customer stating that their computer will not boot. They are
getting the following error invalid system disk. Which of the following should the
technician check FIRST?
getting the following error invalid system disk. Which of the following should the
technician check FIRST?
A. Verify the operating system is installed correctly.
B. Verify that all removable drives are empty.
C. Verify Boot.ini is on the hard drive.
D. Verify the computer will boot into safe mode.
Answer: B
Question #9 (Topic: Topic 1)
A technician is installing Windows 7 on a computer with a previously used hard drive. After
receiving an error, the technician realizes the hard drive does not support this install. Which
of the following tasks should the technician perform?
receiving an error, the technician realizes the hard drive does not support this install. Which
of the following tasks should the technician perform?
A. Partition the hard drive in Extended format.
B. Use Windows Update to download the appropriate driver.
C. Enable Multiboot in the BIOS.
D. Convert the file system to NTFS.
Answer: D
Question #10 (Topic: Topic 1)
A user, Ann, receives a phone call from the companys mail administrator who indicates her
email account has been disabled due to high volumes of emails being sent in a very short
period of time. Which of the following types of attack has the user experienced?
email account has been disabled due to high volumes of emails being sent in a very short
period of time. Which of the following types of attack has the user experienced?
A. Virus infection
B. Man-in-the-middle attack
C. Phishing attack
D. Malware infection
Answer: A
