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Total 1289 questions
A technician has been tasked with loading the operating system on every PC with a blank hard drive on a network. The technician wishes to install the operating system with minimal physical interaction with the PCs. Which of the following is the BEST way to accomplish this?
Answer : C
A user calls the help desk because a folder containing critical business files is missing from the local drive. The user is adamant that the folder was there the previous day, and cannot understand why it is gone. The technician views the properties of the parent folder and sees a back up listed on the Prior Versions tab. According to the theory of troubleshooting, which of the following is the technicians NEXT step?
Answer : A
Which of the following operating systems can be upgraded directly to Windows 7
Professional by a default installation? (Select TWO).
Answer : A,B
A technician has upgraded four computers and would like to securely repurpose the hard drives for later use. Which of the following should the technician do to the drives to prepare them for later use?
Answer : D
When using Microsoft Windows 8.1 Operating System, which of the following features allows scripts and snippets to run?
Answer : C
A user updates the video driver on the computer and it requests a restart after installation.
The computer never gets past the loading Windows page without rebooting. Which of the following should the technician use to resolve this issue without losing any vital files or programs?
Answer : C
A technician suspects that a computer issue is caused by a failed NIC. Following the troubleshooting theory, which of the following is the NEXT step the technician should take?
Answer : E
A customer is reporting a burning smell coming from a CRT monitor. Which of the following should be taken into consideration before attempting to resolve the customers issue?
Answer : B
A user has recently installed Windows 7 on a computer. They ran Windows updates, updated the firmware and installed a printer. The user accessed a P2P application and now they are getting a large amount of browser pop-ups. Which of the following is MOST likely the cause of the pop-ups?
Answer : B
When the computer is turned on it emits a series of beeps and does not POST. This can be caused by a bad:
Answer : B
A technician is called into the office during a thunderstorm. Users are reporting that machines are intermittently powering off. Which of the following will BEST prevent user data loss?
Answer : D
When securing a mobile device, which of the following types of screen locks is the MOST secure?
Answer : A
An end user calls the companys IT service desk to report an inability to open encrypted emails on a mobile device. Which of the following BEST represents a possible cause?
Answer : A
A technician is tasked to install a 4TB SATA hard disk. Which of the following partitioning technologies should the technician use to satisfy these requirements?
Answer : A