Pegasystems PEGAPCBA87V1 - Pega Certified Business Architect (PCBA) 87V1 Exam
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Total 50 questions
Question #6 (Topic: Exam A)
When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.
How do you configure the resolve process to support this requirement?
How do you configure the resolve process to support this requirement?
A. Add a Send Email step as an optional action.
B. Add a Send Email step and include all required participants.
C. Route an Approval step to the required participants.
D. Route the email to all the recipients in a Collect Information step.
Answer: B
Question #7 (Topic: Exam A)
The business process for an automobile insurance claim consists of the following phases:
Submission: The customer contacts a customer service representative (CSR) to file the claim.
Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
Submission: The customer contacts a customer service representative (CSR) to file the claim.
Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
A. Submission
B. Review
C. Verification
D. Repair
Answer: D
Question #8 (Topic: Exam A)
In an insurance claim application, you have the following requirement: All claims must be resolved within 30 days.
To meet this requirement you configure a service level. Where should the service level be configured?
To meet this requirement you configure a service level. Where should the service level be configured?
A. The stage
B. The process
C. The step
D. The case type
Answer: B
Question #9 (Topic: Exam A)
Sales managers must be able to approve sales quote proposals by email and from a mobile device.
How do you implement this requirement?
How do you implement this requirement?
A. Add an Approve/Reject step and enable email and mobile approval.
B. Add an Approve/Reject step and a Send Email step.
C. Add an Approve/Reject step with mobile approval enabled and a Send Email step.
D. Add an Approve/Reject step and enable email notifications on the case type.
Answer: C
Question #10 (Topic: Exam A)
Which requirement do you satisfy by using a Wait step?
A. An Accident Claim case pauses until 48 hours after the accident.
B. An Accident Claim case pauses until a user uploads an accident image.
C. An Accident Claim case pauses until an email is sent to the user.
D. An Accident Claim case pauses until a manager approves the request.
Answer: A
