Pegasystems PEGACPSA88V1 - Certified Pega System Architect 8.8 Exam
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Total 87 questions
Question #11 (Topic: Exam A)
You are configuring an accident claim case with two child cases for an automobile insurance company, as shown in the following figure:
The business requirement changes to allow the parent case to continue independently of the child case processes.
How do you configure the Wait step for this requirement?
The business requirement changes to allow the parent case to continue independently of the child case processes.
How do you configure the Wait step for this requirement?
A. Configure the step so that only one child case must be resolved before the parent case can continue.
B. Configure the step to continue the parent case when the child cases reach the payment pending review status.
C. Configure the step to continue the parent case when the child cases reach auditor approval.
D. Configure the step so that users can continue with the parent case process regardless of child case status.
Answer: D
Question #12 (Topic: Exam A)
Sales managers must be able to approve sales quote proposals by email and from their mobile devices.
How do you implement this requirement?
How do you implement this requirement?
A. Add an Approve/Reject step and enable email notifications on the case type.
B. Add an Approve/Reject step and enable approval from email and mobile.
C. Add an Approve/Reject step and a Send Email step.
D. Add an Approve/Reject step with mobile approval enabled and add a Send Email step.
Answer: B
Question #13 (Topic: Exam A)
You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.
To meet this requirement you need to set the _________________ in the service level to 3 days.
To meet this requirement you need to set the _________________ in the service level to 3 days.
A. goal
B. passed deadline
C. deadline
D. urgency
Answer: C
Question #14 (Topic: Exam A)
A survey is sent to a customer via email.
How do you configure a solution to ensure the email Includes the case ID for the survey?
How do you configure a solution to ensure the email Includes the case ID for the survey?
A. Create a required field for the case ID that must be entered by a user during the case process prior to sending the email.
B. Use the Insert Property feature of a Send Email step to add the case ID when composing the custom message.
C. Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
D. Call a data transform to copy the case ID from pyWorkPage to the email.
Answer: B
Question #15 (Topic: Exam A)
A new case type for voiceover requests includes two tasks: Edit Script and Record Script. Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors.
Which approach fulfills this requirement?
Which approach fulfills this requirement?
A. Create one work group for both personas and route to the work group.
B. Create one new work queue and split the tasks by type.
C. Create two new work queues, one for editors and one for actors.
D. Create two new work groups in Dev Studio that reference one work queue.
Answer: C
