The Open Group OG0-061 - IT4IT Part 1 Exam Exam
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Total 40 questions
Question #6 (Topic: Topic 1)
What is the purpose of the Request Rationalization functional component?
A. Presenting service offers to consumers and facilitating consumption and payment
B. Aggregating catalog from various suppliers into consumable Offers that users can order
C. Breaking down and routing requests, and keeping Subscription information up do date
D. Orchestrating the delivery of various requests amongst (one or more) fulfillment engines in order to deliver the IT service
Answer: D
Question #7 (Topic: Topic 1)
What is the difference between primary and supporting activities in the IT Value Chain?
A. Primary activities are core for the overall business operating model, while the activities of the IT value chain are a supporting activity
B. Primary activities focus on the early stages of the IT lifecycle, while supporting activities focus on the later stages
C. Primary activities are core and vital to the IT function, while supporting activities help ensure its efficiency and effectiveness
D. Primary activities focus on systems design and construction; supporting activities include planning and operations management
Answer: C
Question #8 (Topic: Topic 1)
What is a goal of the Diagnostics and Remediation functional component?
A. To design, create, and manage Service Contracts
B. To aggregate Events
C. To shorten Mean Time to Repair
D. To manage the lifecycle of Requests for Change
Answer: C
Question #9 (Topic: Topic 1)
What is the purpose of the Enterprise Architecture functional component?
A. To log, maintain, and evaluate all demands coming into IT through a single funnel
B. To manage creation, review, approval, and audit of all IT policies
C. To create and manage long-term IT investment and the execution plan-of-action
D. To manage the authoritative list of all IT investments
Answer: B
Question #10 (Topic: Topic 1)
What is a benefit of implementing the Strategy to Portfolio value stream?
A. Increased business effectiveness by providing a foundation for moving from traditional IT service management to service brokerage
B. Services designed in accordance with standards and policies
C. Prioritized IT investment based on impacts on architecture and business priorities
D. Reduced costs by proactively identifying issues before the service impact becomes severe
Answer: B
