ITIL MSPF - Managing Successful Programmes Foundation Exam
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Total 117 questions
Question #1 (Topic: Exam A)
Which is a purpose of the ‘close the programme’ process?
A. To ensure that the investing organization(s) make the required changes to adopt new ways of working and realize benefits
B. To ensure that the investing organization(s) are ready to maximize the benefits to be realized from the programme work
C. To ensure the programme is justified before deciding whether or not to proceed
D. To ensure the organization(s) involved understand the programme vision, benefits, risks and the target operating model
Answer: A
Question #2 (Topic: Exam A)
Which process checks that a programme is worth the time and resources needed to plan the programme?
A. Deliver the capabilities
B. Embed the outcomes
C. Evaluate new information
D. Identify the programme
Answer: C
Question #3 (Topic: Exam A)
Which describes a pillar of information security that ensures decisions are made with the correct data?
A. The integrity of information is checked before storage
B. Those who need to are able to access the information
C. Access to privileged information is safeguarded
D. Past information can be accessed when required
Answer: A
Question #4 (Topic: Exam A)
How does the ‘organization’ theme apply the ‘lead with purpose’ principle?
A. By establishing governance that empowers decision-making as close to the day-to-day work as possible
B. By ensuring that the organizational capabilities and resource capacity are available when needed
C. By providing the opportunities and tools for stakeholders to interact regularly
D. By making the purpose of the programme clear to stakeholders to gain their commitment
Answer: D
Question #5 (Topic: Exam A)
Which would be the BEST way to pass on tacit knowledge?
A. Store the knowledge in a structured knowledge database
B. Capture and write down the knowledge so that people can read it
C. Ensure the knowledge database is accessible to stakeholders
D. Get the individual who needs the knowledge to talk to the person who has it
Answer: D
