Microsoft MS-740 - Troubleshooting Microsoft Teams Exam
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Total 125 questions
Question #11 (Topic: Question Set 1)
Users report call delay during Microsoft Teams audio conferences.
You run a network trace from a user's device during an audio conference. You review the following trace results:
You need to identify the cause of delay.
What is the cause?
You run a network trace from a user's device during an audio conference. You review the following trace results:
You need to identify the cause of delay.
What is the cause?
A. The source port for audio is above 50,000.
B. The source port range for audio is too narrow.
C. The UDP traffic is being limited.
D. The TLS traffic is being limited.
Answer: C
Question #12 (Topic: Question Set 1)
You are managing a Microsoft Teams environment for a company. You are setting up direct routing on a partner-hosted session border controller (SBC).
The SIP proxy does not receive SIP options from the SBC.
You need to resolve the issue.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
The SIP proxy does not receive SIP options from the SBC.
You need to resolve the issue.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Ensure that the Secure Real-Time Transport Protocol (SRTP) is enabled.
B. Replace the partner-hosted SBC with a self-deployed SBC.
C. Ensure that the SBC certificate is from a trusted Certificate Authority (CA).
D. Modify the FQDN in the SIP profile to match the SBC certificate.
Answer: CD
Question #13 (Topic: Question Set 1)
A company has Microsoft 365 E5 licenses. The company uses phone numbers that are provided by Microsoft.
An auto attendant is not able to forward calls to external numbers.
What should you do?
An auto attendant is not able to forward calls to external numbers.
What should you do?
A. Assign a new auto-attendant number.
B. Purchase and assign an international calling plan to the associated resource account.
C. Assign a phone system license to the associated resource account.
D. Configure external sharing settings from Azure Active Directory.
Answer: C
Question #14 (Topic: Question Set 1)
DRAG DROP
A company wants to use the Microsoft Call Quality Dashboard (CQD) to monitor and investigate calls.
You need to provide guidance on how to use the CQD.
Which action can you perform by using the CQD? To answer, drag the appropriate responses to the statements. Each response may be used once, more than
once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Select and Place:
A company wants to use the Microsoft Call Quality Dashboard (CQD) to monitor and investigate calls.
You need to provide guidance on how to use the CQD.
Which action can you perform by using the CQD? To answer, drag the appropriate responses to the statements. Each response may be used once, more than
once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Select and Place:
Answer: 
Question #15 (Topic: Question Set 1)
HOTSPOT
You are managing a Microsoft Teams environment.
Users report the following audio quality issues:
✑ Voices sound robotic or are garbled.
✑ Attendees cannot hear other participants well or at all.
You need to troubleshoot the issues.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
You are managing a Microsoft Teams environment.
Users report the following audio quality issues:
✑ Voices sound robotic or are garbled.
✑ Attendees cannot hear other participants well or at all.
You need to troubleshoot the issues.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Answer: 
