Microsoft MB2-713 - Microsoft Dynamics CRM 2016 Sales Exam
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Total 93 questions
Question #6 (Topic: Topic 1)
You have an opportunity that has three open activities.
The opportunity record and the activity records are owned by a user named User1. User 1
assigns the opportunity to a user named
You need to identify what occurs to the ownership of the records.
What should you identify?
The opportunity record and the activity records are owned by a user named User1. User 1
assigns the opportunity to a user named
You need to identify what occurs to the ownership of the records.
What should you identify?
A. User1 remains the owner of the opportunity and the activities.
B. User1 remains the owner of the opportunity. Users2 becomes the owner of the activities
C. User2 becomes the owner of the opportunity and the activities.
D. User2 becomes the owner of the opportunity. User1 remains the owner of the activities
Answer: C
Question #7 (Topic: Topic 1)
You have B Dynamics CRM organization that uses Microsoft Social Engagement
You need to analyze the sales pipeline and the Social sentiment to watch for social trends
that affect sales.
What should you do?
You need to analyze the sales pipeline and the Social sentiment to watch for social trends
that affect sales.
What should you do?
A. Configure a link to CRM in Microsoft Social Engagement, and then build an interactive dashboard.
B. Build a dashboard that has a chart for the pipeline and a widget from Microsoft Social Engagement.
C. Build a multi-stream dashboard that has a global filter.
D. Configure a link to CRM in Microsoft Social Engagement, and then build a personal view.
Answer: A
Question #8 (Topic: Topic 1)
For a Customer an invoice named Inv1 is created automatically from an order named Ord1.
The customer asks you to add a Hat delivery charge as a line item to the invoice. You do
not have a delivery charge in the product catalog. You need to add the delivery charge as a
line in the invoice. What should you click first?
The customer asks you to add a Hat delivery charge as a line item to the invoice. You do
not have a delivery charge in the product catalog. You need to add the delivery charge as a
line in the invoice. What should you click first?
A. Get Products
B. Write-in Product
C. Use Current Pricing
D. Recalculate
Answer: C
Question #9 (Topic: Topic 1)
Your company uses Dynamics CRM Online.
You need to provide Dynamics CRM users with the ability to collaborate on CRM data,
meetings, and notes with users who do not have a CRM account.
Which two actions should you perform? Each correct answer presents part of the solution,
You need to provide Dynamics CRM users with the ability to collaborate on CRM data,
meetings, and notes with users who do not have a CRM account.
Which two actions should you perform? Each correct answer presents part of the solution,
A. Install the Microsoft Office 365 Groups solution.
B. Create a Microsoft SharePoint document library.
C. Enable integration with Microsoft OneDrive for Business.
D. Configure Microsoft SharePoint server-based integration.
E. Configure the Microsoft Office 365 Group Settings
Answer: A,E
Question #10 (Topic: Topic 1)
Your company purchases a mailing list of purchasing managers at the companies in you
area. Your contact the purchasing managers. You gather information about their budget
and timelines. You conclude that their companies are a good fit for a product that you sell.
You need to advance the sale and provide data for sales pipeline tracking to your sales
managers.
What should you do next?
area. Your contact the purchasing managers. You gather information about their budget
and timelines. You conclude that their companies are a good fit for a product that you sell.
You need to advance the sale and provide data for sales pipeline tracking to your sales
managers.
What should you do next?
A. Add a lead to a marketing list.
B. Generate a quote.
C. Populate the Develop section of the lead business process flow.
D. Qualify a lead.
Answer: C
