HOTSPOT -
A company uses Dynamics 365 Sales. You are creating an app for the sales team.
The app must only contain a subset of Dynamics 365 Sales views, forms, and reports.
What should you implement? To answer, select the appropriate option in the answer area.
Hot Area:
Answer :
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/model-driven-app-overview
HOTSPOT -
A company uses Dynamics 365 Marketing. The company wants an automated solution to test two email designs before launching the entire email campaign.
You need to recommend a solution for the company.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Answer :
Reference:
https://docs.microsoft.com/en-gb/dynamics365/marketing/email-a-b-testing
A company implements Dynamics 365 Customer Service for their support desk.
Agents resolve issues based on their own personal experiences or they must try to recreate the problem. This is causing customer satisfaction issues as resolution time is longer than expected and not consistent.
You need to implement a solution to improve consistency of answers and ensure that agents can share their answers.
What should you implement?
Answer : A
HOTSPOT -
A company uses Dynamics 365 Sales.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Answer :
HOTSPOT -
A service company is planning to implement a new system. You evaluate whether the companyג€™s requirements can be met by using Dynamics 365 Field Service without customizations.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Answer :
Reference:
https://docs.microsoft.com/en-us/dynamics365/field-service/sla-work-orders#configuration-considerations
A company plans to open the following stores:
Answer : A
You work for a large multinational corporation.
You must implement a solution that can manage manufacturing processes and customer sales order functions for your company.
What should you implement?
Answer : B
A retailer sells products by using an e-commerce site, brick and mortar stores, and phone sales.
Different processes are used for each type of order source.
You need to ensure that you can support each type of sale.
What should you recommend?
Answer : B
DRAG DROP -
A small pet store wants a solution that meets their finance and sales requirements. They are evaluating Dynamics 365 Finance and Dynamics 365 Business
Central.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate products to the correct requirements. Each product may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Answer :
HOTSPOT -
A company has two locations in the same city. Both locations need only general ledger, accounts payable, and accounts receivable functionality. The company wants to implement one product that can manage transactions and consolidate financials at year-end.
You need to recommend a solution for the company.
What should you recommend? To answer, select the appropriate option in the answer area.
Hot Area:
Answer :
An organization has two legal entities. Items may be sold by one company or by both companies.
You need to recommend a solution to standardize the items across the legal entities.
What should you recommend?
Answer : C
Reference:
https://docs.microsoft.com/en-us/dynamics365/supply-chain/pim/tasks/release-product-product-master-legal-entities
A company uses Dynamics 365 Commerce.
You need to establish an online store for the company.
Which of the following should you configure?
Answer : B
DRAG DROP -
A company uses Dynamics 365 Finance.
The company conducts business in multiple countries/regions across Europe.
You need to recommend solutions for setting up currency options.
Which currency accounting types should you recommend? To answer, drag the appropriate currency accounting types to the correct requirements. Each currency accounting type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Answer :
Reference:
https://docs.microsoft.com/en-us/learn/modules/configure-currencies-dyn365-finance/2-currency-conv
A manufacturing company uses Dynamics 365 Supply Chain Management. The company is working on a production order that will span several months.
The company wants to determine what raw materials must be purchased to complete the current production cycle.
You need to recommend a solution for the company.
What should you recommend?
Answer : C
HOTSPOT -
A company plans to implement Dynamics 365 Finance as their financial system. The company needs to know which features the system supports.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Answer :
Reference:
https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/sysadmin/tasks/set-up-segregation-duties https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/analytics/generate-financial-report https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/fin-ops/organization-administration/configure-approval-process-workflow