Microsoft Dynamics 365 Fundamentals v1.0 (MB-900)

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Total 59 questions

DRAG DROP -
Match each tool to its task.
NOTE: Each correct match is worth one point.
Select and Place:




Answer :

DRAG DROP -
You need to create a new Dynamics 365 application that limits users to viewing only customer accounts.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:




Answer :

DRAG DROP -
A company wants to automate functions performed by some of its departments.
You need to select the appropriate Dynamics 365 application for each function.
Which applications should you select?
To answer, drag the appropriate applications to the correct functions. Each application may be used once, more than once, or not at all. You may need to drag the split bat between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:




Answer :

You need to select a Dynamics 365 for Customer Engagement application to help your organization effectively track, manage, and deliver project-based services.
Which application should you select?

  • A. Customer Service
  • B. Field Service
  • C. Project Service automation
  • D. Sales


Answer : C

References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/project-service/overview

HOTSPOT -
You are determining whether to deploy Dynamics 365 for Retail or Dynamics 365 for Finance and Operations.
You need to identify the capabilities of each application.
Which capabilities does each application support? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:




Answer :

References:
https://docs.microsoft.com/de-de/dynamics365/unified-operations/retail/dev-itpro/choose-deployment

You are an administrator in Dynamics 365 for Customer Engagement apps. You need to create solution components using customization tools.
Which two components can be included in a solution? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. audit logs
  • B. sitemap
  • C. team
  • D. business unit
  • E. global option sets


Answer : BE

DRAG DROP -
A company is implementing Dynamics 365 for Customer Engagement. A new deployment is being prepared with some code modifications.
You need to determine which components are loaded with the solution type.
Which components should you use? To answer, drag the appropriate components to the correct solutions. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:




Answer :

HOTSPOT -
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:




Answer :

DRAG DROP -
Match each application to its definition.
To answer, drag the appropriate application from the column on the left to its definition on the right. Each application may be used once, more than once, or not at all.
NOTE: Each correct selection is worth one point.
Select and Place:




Answer :

HOTSPOT -
A company implements Dynamics 365 for Finance and Operations.
You need to determine which tasks are available by default in the mobile app.
For each of the following statements, select Yes if the task is available. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:




Answer :

This question requires that you evaluate the underlined test to determine if it is correct.
The Customer Service Hub app is available on desktop browser and on a mobile device. It can be used for managing cases and knowledge articles.
Review the underlined text. If it makes the statement correct, select “No change is neededâ€. If the statement is incorrect, select the answer choice that makes the statement correct.

  • A. No change needed
  • B. optimizes viewing for desktop browsers only
  • C. is available on a desktop browser for case management, but not for managing knowledge articles
  • D. does not provide the ability to add an activity to a case on a mobile device


Answer : A

You need to use Microsoft Flow to perform data-management tasks when users interact with records in Dynamics 365.
Which three types of triggers can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

  • A. on demand
  • B. when a record is created
  • C. on request
  • D. when a record is updated
  • E. when a record is deleted


Answer : BDE

A company wants to automatically send a company-wide email every Sunday to remind employees to submit expenses.
You need to configure the Microsoft Flow type that requires the least amount of user interaction and the highest level of consistency.
Which Flow type should you configure?

  • A. solution-aware
  • B. automated
  • C. scheduled
  • D. business process
  • E. button


Answer : C

References:
https://docs.microsoft.com/en-us/flow/run-scheduled-tasks

You need to enable users to export and import data that is in bank and payroll files in Dynamics 365 for Business Central.
What should you set up?

  • A. RapidStart Services
  • B. payroll-transaction import
  • C. Data Exchange Framework
  • D. data encryption


Answer : C

References:
https://docs.microsoft.com/en-gb/dynamics365/business-central/admin-setup-and-administration

You review your current open cases in Dynamics 365 for Customer Service.
When should you use parent/child cases?

  • A. for cases for a customer who left a company and now works for a different company
  • B. for cases from the same company
  • C. for cases for two different customers with two different issues
  • D. for cases for two different companies with the same company name


Answer : B

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Total 59 questions