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Total 64 questions
HOTSPOT -
You need to complete a PowerApps component framework (PCF) control.
How should you define the order in the manifest? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Answer :
Explanation:
The order property specifies the order of a flexible item relative to the rest of the flexible items inside the same container.
Reference:
https://www.w3schools.com/jsref/prop_style_order.asp
HOTSPOT -
A manufacturing company takes online orders.
The company requires validation of order changes. Requirements are as follows:
-> If validation is successful, the order is submitted.
If exceptions are encountered, a message must be shown to the customer.
You need to set up and deploy a plug-in that encapsulates the rules.
Which options should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Answer :
Explanation:
Box 1: PreValidation -
PreValidation -
Pre-event/Pre-Validation -
This stage executes before anything else, even before basic validation if the triggering action is even allowed based on security. Therefore, it would be possible to trigger the plug-in code even without actually having permission to do so and great consideration must be used when writing a pre-validation plug-in. Also, execution in this stage might not be part of the database transaction.
Examples:- security checks being performed to verify the calling or logged on user has the correct permissions to perform the intended operation.
Note: Ideally, you should only cancel operations using synchronous plug-ins registered in the PreValidation stage. This stage usually occurs outside the main database transaction. Cancelling an operation before it reaches the transaction is highly desirable because the cancelled operation has to be rolled back.
Box 2: Synchronous -
When you throw an InvalidPluginExecutionException exception within a synchronous plug-in an error dialog with your message will be displayed to the user.
Box 3: Pre Image -
Box 4: Throw new InvalidPluginExecutionException("Your error message", ex);
When you throw an InvalidPluginExecutionException exception within a synchronous plug-in an error dialog with your message will be displayed to the user.
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/common-data-service/handle-exceptions https://community.dynamics.com/crm/b/thinkdynamicdodynamic/posts/pre-image-and-post-image-in-dynamics-crm
DRAG DROP -
You are creating a flow using the Common Data Service (CDS) connector.
You need to select the appropriate triggers.
Which triggers should you use? To answer, drag the appropriate triggers to the correct scenarios. Each trigger may be used once, more than once, or not at all.
You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Answer :
Extend the platform -
Case Study -
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other question on this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study -
To display the first question on this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Background -
Adventure Works Cycles wants to replace their paper-based bicycle manufacturing business with an efficient paperless solution. They have one manufacturing plant in Seattle that produces bicycle parts, assembles bicycles, and distributes finished bicycles to the Pacific Northwest.
Adventure Works Cycles has a retail location that performs bicycle repair and warranty repair works. They also have six maintenance vans that repair bicycles at various events and residences.
Adventure Works Cycles recently deployed Dynamics 365 Unified Operations in a Microsoft-hosted environment for financials and manufacturing. They plan to leverage the Microsoft Power Platform to migrate all of their distribution and retail workloads to Dynamics 365 Unified Operations.
They use Dynamics 365 Customer Engagement for all customer activities, including field service.
Current environment. Retail store information
Adventure Works Cycles has one legal entity, four warehouses, and six field service technicians.
Warehouse counting is performed manually by using a counting journal. All warehouse boxes and items are barcoded.
The Adventure Works Cycles retail location performs bicycle inspections and performance tune-ups. Technicians use paper forms to document the bicycle
Adventure Works Cycles uses a PowerApps app for local bike fairs to attract new customers.
A canvas app is being developed to capture customer information when customer check in at the retail location. The app has the following features:
- Customer selects yes or no if they are on the mailing list.
- Customer select the amount of times they have visited the store.
- Customer select the type of service needed.
- The search result returns all last name records that match the search term.
Current environment. Technology -
A plug-in for Dynamics 365 Sales automatically calculates the total billed time from all activities on a particular customer account, including sales representatives visits, phone calls, email correspondence, and repair time compared with hours spent.
A shipping API displays shipping rates and tracking information on sales orders. The contract allows for 3,000 calls per month.
Ecommerce orders are processed in batch daily by using a manual import of sales orders in Dynamics 365 Unified Operations.
Microsoft Teams is used for all collaboration.
All testing and problem diagnostics are performed in a copy of the production environment.
Customer satisfaction surveys are recorded with Microsoft Forms Pro. Survey replies from customers are sent to a generic mailbox.
Requirements. Automation -
A text message must be automatically sent to a customer to confirm an appointment and to notify when a technician is on route that includes their location.
Ecommerce sales orders need to automatically integrate into Dynamics 365 Unified Operations.
A text alert must be sent to employees scheduled to assist in the repair area of the retail store if the number of repair check-ins exceeds eight.
Submitted customer surveys must generate an email to the correct department. Approval and follow-up must occur within a week.
Requirements. Reporting -
The warehouse manager"™s dashboard must contain warehouse counting variance information.
A warehouse manager needs to quickly view warehouse KPIs by using a mobile device.
Power BI must be used for reporting across the organization.
Requirements. User experience -
Warehouse counting must be performed by using a mobile app that scans barcodes on boxes.
All customer repairs must be tracked in the system no matter where they occur.
Qualified leads must be collected from local bike fairs.
Issues. Internal -
User1 reports that performance is slow when viewing total billed customer time.
User2 reports that Azure consumption for API calls has increased significantly to 100 calls per minute in the last month and sales orders have also increased.
User5 receives the error message "Endpoint unavailable"™ during a test of the technician dispatch ISV solution.
The parts department manager who is the approver for the department is currently on sabbatical.
Issues. External -
CustomerB reports that the check-in app returned only one search result for their last name, which is not the correct name.
Nine customers arrive in the repair area of the retail store, but no texts were sent to scheduled employees.
Customers report that the response time from the information email listed on the Adventure Works Cycles website is greater than five days.
CustomerC requested additional information from the parts department through the customer survey and has not received a response one week later.
DRAG DROP -
You need to resolve the performance issue with the Total Billed customer plug-in.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Answer :
Explanation:
Scenario: User1 reports that performance is slow when viewing total billed customer time.
A plug-in for Dynamics 365 Sales automatically calculates the total billed time from all activities on a particular customer account, including sales representatives' visits, phone calls, email correspondence, and repair time compared with hours spent.
Reference:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/developer/register-deploy-plugins
Extend the platform -
DRAG DROP -
Five high schools test a custom app from AppSource. They provide feedback that the Course credit entity should include additional fields that cover information shared by the schools.
You do not have access to each high school organization.
Each high school administrator must be able to apply the updates to the Course credit entity.
You need to deliver a custom program that creates the additional fields.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Answer :
Explanation:
Step 1: Call the login logic.
Step 2: Retrieve the Course credit entity metadata by using RetrieveEntityRequest with EntityFilters = Attributes and LogicalName
The RetrieveEntityRequest.EntityFilters property gets or sets a filter to control how much data for the entity is retrieved.
Step 3: Define the AttributeMetaData for each new field.
Step 4: Call the RetrieveAttributeRequest with LogicalName for each new field.
The RetrieveAttributeRequest contains the data that is needed to retrieve attribute metadata.
Reference:
https://docs.microsoft.com/en-us/dotnet/api/microsoft.xrm.sdk.messages.retrieveentityrequest.entityfilters?view=dynamics-general-ce-9
DRAG DROP -
A developer must register a step using the Plug-in registration tool.
You need to associate the correct Event Pipeline Stage of Execution with its purpose.
Which stage should you associate with each description? To answer, drag the appropriate stages to the correct descriptions. Each stage may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Answer :
Explanation:
The event pipeline allows you to configure when in the event the plug-in code will execute. The event pipeline is divided into the following events and stages:
Box 1: PreValidation -
Pre-event/Pre-Validation -
This stage executes before anything else, even before basic validation if the triggering action is even allowed based on security. Therefore, it would be possible to trigger the plug-in code even without actually having permission to do so and great consideration must be used when writing a pre-validation plug-in. Also, execution in this stage might not be part of the database transaction.
Examples:- security checks being performed to verify the calling or logged on user has the correct permissions to perform the intended operation.
Box 2: PreOperation -
Pre-event/Pre-Operation -
This stage executes after validation, but before the changes has been committed to database. This is one of the most commonly used stages.
Example uses:
If and "update" plug-in should update the same record, it is best practice to use the pre-operation stage and modify the properties. That way the plug-in update is done within same DB transaction without needing additional web service update call.
Box 3: PostOperation -
Plug-ins which are to execute after the main operation. Plug-ins registered in this stage are executed within the database transaction.
This stage executed after changes have been committed to database. This is one of the most used stages.
Example uses:
Most of the "Create" plugins are post-event. This allows access to the created GUID and creation of relationships to newly created record.
Incorrect Answers:
MainOperation:- main operation of the system, such as create, update, delete, and so on. No custom plug-ins can be registered in this stage.
Reference:
https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/216569/ms-crm-plugin-execution-pipeline
HOTSPOT -
A company imports data from files.
The following code is created to import the files. (Line numbers are included for reference only.)
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Hot Area:
Answer :
Explanation:
Box 1: No -
Need to set ContinueOnError=True. ContinueOnError: When true, continue processing the next request in the collection even if a fault has been returned from processing the current request in the collection. When false, do not continue processing the next request.
Box 2: No -
ContinueOnError = true must be added before Requests = new OrganizationRequestCollection() on line 3.
Example:
// Create an ExecuteMultipleRequest object.
requestWithResults = new ExecuteMultipleRequest()
{
// Assign settings that define execution behavior: continue on error, return responses.
Settings = new ExecuteMultipleSettings()
{
ContinueOnError = false,
ReturnResponses = true -
},
// Create an empty organization request collection.
Requests = new OrganizationRequestCollection()
};
Box 3: Yes -
You can use the ExecuteMultipleRequest message to support higher throughput bulk message passing scenarios in Common Data Service.
ExecuteMultipleRequest accepts an input collection of message Requests, executes each of the message requests in the order they appear in the input collection, and optionally returns a collection of Responses containing each message"™s response or the error that occurred.
Box 4: No -
This is just for displaying the result.
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/common-data-service/org-service/execute-multiple-requests
An organization plans to set up a secure custom connector for PowerApps. The app will capture tweets from Twitter about the organization"™s upcoming product for sales follow-up.
You need to configure security for the app.
Which authentication method should you use?
- A. OAuth
- B. Windows authentication
- C. API key
- D. Basic authentication
- E. Kerberos authentication
Answer : A
Explanation:
Configure OAuth2 provider settings for portals.
The OAuth 2.0 based external identity providers involve registering an "application" with a third-party service to obtain a "client ID" and "client secret" pair.
The supported providers are:
-> Microsoft Account
-> Twitter
-> Facebook
-> Google
-> LinkedIn
-> Yahoo
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/configure-oauth2-settings
HOTSPOT -
You are developing a Web API for a company.
You need to implement the appropriate operations to meet the company"™s requirements.
What should you implement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Answer :
Explanation:
Box 1: Functions -
Box 2: Actions -
Box 3: Complex types -
Complex types are keyless named structured types consisting of a set of properties. Complex types are commonly used as property values in model entities, or as parameters or return values for operations.
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/common-data-service/webapi/web-api-types-operations#complex-types
HOTSPOT -
A travel agency has a Dynamics 365 Customer Engagement.
Customers are allowed to add up to three countries/regions to their travel preferences from the website. Their preferences must be stored in the Contact entity.
You need to register the plug-in to meet the requirements.
Which value should you apply for each parameter? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Answer :
Explanation:
Box 1: associate -
Box 2: contact -
Customers are allowed to add up to three countries/regions to their travel preferences from the website. Their preferences must be stored in the Contact entity.
Box 3: country -
Box 4: synchronous -
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/common-data-service/tutorial-write-plug-in
A company needs to illustrate the relationships of the entities in Dynamics 365 Customer Engagement.
You need to select the appropriate tool to show this graphic.
Which tool should you select?
- A. Security model
- B. Metadata diagram
- C. Power BI
- D. Web services
Answer : B
Explanation:
Visual representation of metadata can be very useful, especially when you are trying to describe the relationship between entities in the system. You can use the
Metadata Diagram sample code provided for Dynamics 365 Customer Engagement (on-premises) to generate the entity relationship diagrams. You can create a simple diagram that shows a relationship for just one entity, or a complex diagram that includes dozens of related entities, including custom and system entities.
Reference:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/developer/use-metadata-generate-entity-diagrams
Develop Integrations -
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
An organization has an Azure SQL Database instance that must be synchronized daily with data from Dynamics 365 Sales. A large amount of data might need to be synchronized on some days.
You need to reduce the time required to synchronize data.
Solution:
-> Enable change tracking for entities that will be synchronized.
-> Implement a console application that queries for changes.
Does the solution meet the goal?
- A. Yes
- B. No
Answer : B
Explanation:
Instead use the Data Export Service to sync data between the database and Dynamics 365 Sales.
References:
https://docs.microsoft.com/en-us/power-platform/admin/enable-change-tracking-control-data-synchronization
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
An organization has an Azure SQL Database instance that must be synchronized daily with data from Dynamics 365 Sales. A large amount of data might need to be synchronized on some days.
You need to reduce the time required to synchronize data.
Solution:
Enable change tracking for entities that will be synchronized.
Use the Data Export Service to sync data between the database and Dynamics 365 Sales.
Does the solution meet the goal?
- A. Yes
- B. No
Answer : A
Explanation:
Large organizations that synchronize their data with external data sources can now enable entities for change tracking. You can export or retrieve a selected set of data, and then keep the external data warehouse in sync.
The Data Export Service is an add-on service made available on Microsoft AppSource that adds the ability to replicate data from Common Data Service database to an Azure SQL Database store in a customer-owned Azure subscription.
The Data Export Service intelligently synchronizes the entire data initially and thereafter synchronizes on a continuous basis as changes occur (delta changes) in the system.
You can use the Data Export Service with model-driven apps in Dynamics 365, such as Dynamics 365 Sales and Dynamics 365 Customer Service.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/enable-change-tracking-control-data-synchronization https://docs.microsoft.com/en-us/power-platform/admin/replicate-data-microsoft-azure-sql-database
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
An organization has an Azure SQL Database instance that must be synchronized daily with data from Dynamics 365 Sales. A large amount of data might need to be synchronized on some days.
You need to reduce the time required to synchronize data.
Solution:
-> Write a SSIS package to connect to the source and target.
-> Develop the SSIS package to find the records by the Modified on field.
-> Create or update the records in the database instance based on results.
Does the solution meet the goal?
- A. Yes
- B. No
Answer : B
Explanation:
Instead enable change tracking for entities that will be synchronized, and use the Data Export Service to sync data between the database and Dynamics 365
Sales.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/enable-change-tracking-control-data-synchronization https://docs.microsoft.com/en-us/power-platform/admin/replicate-data-microsoft-azure-sql-database
A company plans to replicate a Dynamics 365 Customer Engagement database into an Azure SQL Database instance for reporting purposes. The Data Export
Service Solution has been installed.
You need to configure the Data Export service.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Enable change tracking for all entities that must be replicated to Azure SQL Database.
- B. Enable auditing for all entities that must be replicated to Azure SQL Database.
- C. Create an Azure SQL Database service in the same tenant as the Dynamics 365 Customer Engagement environment.
- D. Set up server-based integration.
- E. Create an export profile that specifies all the entities that must be replicated.
Answer : ACE
Explanation:
A: The entities that will be added to the Export Profile must be enabled with change tracking.
E: Create an Export Profile -
C: To use the Data Export Service the model-driven apps in Dynamics 365 and Azure Key Vault services must operate under the same tenant and within the same Azure Active Directory.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/replicate-data-microsoft-azure-sql-database