Six Sigma LSSYB - Lean Six Sigma Yellow Belt Exam
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Total 150 questions
Question #6 (Topic: Topic 1)
Voice of the Customer is a Lean Six Sigma technique to determine the ___________ attributes of a product or service.
A. Desirable
B. Beneficial
C. Critical-to-Quality
D. Preferred
Answer: C
Question #7 (Topic: Topic 1)
Benefits and working conditions would be primarily the concern of which of the following?
A. Voice of the Customer
B. Voice of the Employee
C. Voice of the Business
D. Voice of the Process
Answer: B
Question #8 (Topic: Topic 1)
In the expression Y = f(Xn) Y, the output, is the ___________ variable and Xn, the inputs, are the __________ variables.
A. Independent, dependent
B. Individual, multiple
C. Sole, multiple
D. Dependent, independent
Answer: D
Question #9 (Topic: Topic 1)
When we assess the Voice of the Customer we are attempting to determine the gaps in our processes between ג€what isג€ and __________________.
A. ג€What isnג€™tג€
B. ג€What will make moneyג€
C. ג€What will cost lessג€
D. ג€What should beג€
Answer: D
Question #10 (Topic: Topic 1)
Which of the following would likely not be a CTQ (Critical-to-Quality) for the purchase of a product?
A. Functionality
B. Durability
C. Dependability
D. None
Answer: D
