ITIL ITIL 4 Specialist High-Velocity IT - ITIL 4 Specialist High-Velocity IT Exam
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Total 40 questions
Question #6 (Topic: Exam A)
Which concept focuses on a collaborative exchange of competencies for the mutual benefit of the organizations involved?
A. Design thinking
B. Complexity thinking
C. Toyota Kata
D. Service-dominant logic
Answer: D
Question #7 (Topic: Exam A)
An organization has a large and complex infrastructure which often leads to incidents that impact users.
Which is the BEST technique to use to improve this situation?
Which is the BEST technique to use to improve this situation?
A. DevOps Audit Defense Toolkit
B. Chaos engineering
C. Continuous testing
D. Definition of done
Answer: B
Question #8 (Topic: Exam A)
Which is the BEST example of how the 'infrastructure and platform management' practice uses the version control technique?
A. Automating virus detection to improve information integrity
B. Updating firewall firmware in order to reduce technical debt
C. Creating a script to automate failover when a network link fails
D. Managing configuration settings during a network change
Answer: D
Question #9 (Topic: Exam A)
A newly-formed site reliability engineering (SRE) team is focused on increasing the resilience of IT systems. The team is investigating tooling options that can be used to diagnose issues and automate operational responses.
Which practice would BEST help this team?
Which practice would BEST help this team?
A. Monitoring and event management
B. Software development and management
C. Service continuity management
D. Infrastructure and platform management
Answer: A
Question #10 (Topic: Exam A)
Which concept would MOST help to ensure that information needed to identify problems is available?
A. Safety culture
B. Design thinking
C. Valuable investments
D. Agile
Answer: A
