Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP) v7.1 (GE0-803)

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Total 122 questions

In GVP log files, what timezone are the timestamps in?

  • A. Local timezone of the GVP server
  • B. UTC/GMT
  • C. WST
  • D. EST


Answer : B

The Internet Protocol Communication Server (IPCS) processes __________ calls.

  • A. SIP
  • B. HTML
  • C. TDM
  • D. EMPS


Answer : A

With an In-Front of the Switch implementation using Genesys Framework, what type of configuration with T-Server is required in Configuration Manager?

  • A. IVR Server connects to "Real T-Server", such as Alcatel T-Server, and connects to real Switch over CTI link.
  • B. IVR Server connects to "Virtual" T-Server which then connects to Virtual Switch
  • C. A T-Server configuration is not required
  • D. IVR Server connects to "Virtual" T-Server and connects to Real Switch over CTI link


Answer : B

When would you use the Import Server Instance CSV feature in EMPS?

  • A. Never. This feature is not available through the EMPS
  • B. Any time you want to make a change to any of the parameters in EMPS
  • C. You want to start the Watchdog service
  • D. When numerous changes are needed with servers or configuration of various components for A server and in conjunction with Genesys Technical Support


Answer : D

When your GVP deployment requirements include SIP, Speech Recognition, and Text to

Speech -
using MRCP, which of the following would need to be installed (and not necessarily in this order)?

  • A. GVP IPCS and Dialogic Software
  • B. GVP VCS, ASR and TTS
  • C. GVP IPCS, MRCP Server, ASR, and TTS
  • D. GVP VCS, MRCP Server, and TTS engine


Answer : C

A customer trigger application is associated with __________.

  • A. VAR
  • B. EMPS
  • C. OBN
  • D. Behind-the-Switch configuration


Answer : C

The IP Call Manager is composed of SIP Session Manager, Database and __________.

  • A. Resource Manager
  • B. WatchDog
  • C. Telephony Manager
  • D. Softphone


Answer : A

Composer connects to Configuration Server on start-up for authentication of all Genesys
GUI applications.

  • A. True
  • B. False


Answer : B

In a Behind the Switch configuration, the VCS carries out instructions from __________.

  • A. IVR Server only, in the form of IVR ServerXML
  • B. T-Server only, in the form of TLib Events
  • C. Web Server, in the form of VoiceXML
  • D. IVR Server client, in the form of XML


Answer : C

When the parameter localconfig is set equal to 1 (localconfig = 1) in GVP.ini, the WatchDog service will __________.

  • A. Not read the local GVP.ini file, using the latest configuration contained in the LDAP database for the VCS/IPCS parameter settings
  • B. Read the local GVP.ini file for the VCS/IPCS parameters, not using use the latest configuration contained in the LDAP database.
  • C. Read the local watchdog.ini file for the VCS/IPCS parameters, not using use the latest configuration contained in the LDAP database.
  • D. Read the local EMPS.ini file for the VCS/IPCS parameters, not using use the latest configuration contained in the LDAP database.


Answer : B

Which of the following MRCP speech vendors does GVP support?

  • A. IBM Websphere Voice Server (WVS)
  • B. Asterisk
  • C. Microsoft
  • D. Linux


Answer : A

EMPS is used to configure GVP 8.1.2 options and processes.

  • A. True
  • B. False


Answer : B

GVP 8 supports HTTP and HTTPS -

  • A. True
  • B. False


Answer : A

Which process of EMPS communicates with the dispenser?

  • A. SPS A-Self-Service Provisioning Server
  • B. SPM A-Self-Service Provisioning Manager
  • C. SCI - Solution Control Interface
  • D. SCA - Self-Service Configuration Agent


Answer : A

Which is the valid dialing mode for Outbound Contact campaigns when using GVP?

  • A. Predictive
  • B. Power GVP
  • C. Push Preview
  • D. Progresssive


Answer : B

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Total 122 questions