What additional functionality does Communicate brings to Genesys Cloud?
Answer : B
What are two methods for creating a conference call in Genesys Cloud? (Choose two.)
Answer : AB
What type of trunk would you create to connect to an AudioCodes Mediant gateway?
Answer : D
Where should the WAN interface of the Edge appliance connect?
Answer : D
You must define the phone configuration in Genesys Cloud to associate with a physical phone. What binds the phone's settings in Genesys Cloud to a physical phone?
Answer : D
Which of the following is NOT a Genesys Cloud Collaborate feature?
Answer : B
Files uploaded to the workspace can be shared with non-members of the Genesys Cloud organizations.
Answer : B
Genesys Cloud Collaborate support video chat with up to _____ people simultaneously.
Answer : C
What level of permissions does a user require to view the organization settings?
Answer : A
Disabling file attachments in chat is related to _________ .
Answer : A
Which of the following Edge features provides client and server-side call matching?
Answer : B
SIP Access Control can apply to both inbound and Outbound Calls.
Answer : A
Which of the following Edge contains the built-in remote survivability mode?
Answer : D
Which of the following statements about WebRTC phones is incorrect?
Answer : B