Dell E20-920 - Cloud Services Expert Exam for Cloud Architects Exam

Question #6 (Topic: Topic 1)
An organization is deploying services in a private cloud. Consumers are calling IT because they are seeing performance issues within the deployed services. How
should IT troubleshoot and identify these performance issues?
A. Cloud administrator uses the monitoring tools B. Service manager uses the monitoring tools C. Cloud architect uses the metering tools D. Cloud administrator uses the metering tools
Answer: B
Question #7 (Topic: Topic 1)
An organization is using a public cloud provider for IaaS instances. The organization has developed and deployed a web application within these instances. The
organization wishes to formalize an SLA that specifies that the public cloud provider will:
Respond to infrastructure outages within 4 hours
✑ Offer multiple availability zones
✑ Ensure application up-time of 99.9%
✑ Provide monthly billing reports
Why would the public cloud provider disagree with these terms?
A. IaaS instances are virtual and therefore do not require a monthly bill. B. Availability zones must span multiple cloud providers. C. Application up-time is not the responsibility of other cloud provider. D. Infrastructure outages are not the responsibility of the cloud provider.
Answer: C
Question #8 (Topic: Topic 1)
A company is in the process of utilizing exposed cloud computing APIs in order to access database, storage, and e-commerce capabilities for their cloud
applications. Which type of APIs are these?
A. Infrastructure B. Service C. Application D. Configuration.
Answer: B
Question #9 (Topic: Topic 1)
You have been asked by a company to help drive IT efficiency, focusing specifically on direct, short-term activities. What would you recommend?
A. Begin development of a self-service portal for the business to develop and deploy applications B. Attempt to consolidate vendors of hardware and software running in the environment by simplifying workloads C. Identify applications with workloads that run infrequently or that require boutique services for migration to the cloud D. Initiate a cloud comparison initiative to compare the price of competing cloud alternatives
Answer: B
Question #10 (Topic: Topic 1)
A company has an IT organization that is separated into teams that support different underlying technologies. Each team has its own budget and manages its own
tools. They have a clear understanding of current performance, capacity, and events. Team response to assigned help desk tickets is satisfactory.
The company intends to deploy a private cloud and provide services to internal customers. What service operation management challenge may this company
face?
A. Inability to provide accurate pricing models B. Inability to calculate fixed costs C. Time consuming root cause analysis D. Lack of control over service placement
Answer: D
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