Universal Containers organization wide defaults for Leads object are set to private.
What should a sales rep see when running a lead report with the All Leads filters?
Answer : C
Universal Containers uses a custom field on the account object to capture the account credit status. The sales team wants to display the account credit status on opportunities.
Which feature should a system administrator use to meet this requirement?
Answer : C
Which two are capabilities of the content delivery feature of Salesforce Content? (Choose two.)
Answer : AB
What should be considered when configuring the lead conversation process? (Choose two.)
Answer : CD
When the multiple currencies feature is enabled, what currency is used as the basis for all currency conversion rates?
Answer : A
What should an administrator consider when setting up Case Feed?
Answer : D
Which three are Chatter features? (Choose three.)
Answer : BCD
Which two can be done with a workflow field update action? (Choose two.)
Answer : BC
Which three types of customization should be done on Activities (tasks and events)? (Choose three.)
Answer : ABC
Support agents at Universal Containers research solutions to customer issues by asking various subject matter experts (SMEs) at the company.
Which three features will allow Support Agents to quickly document the details of these meetings? (Choose three.)
Answer : BDE
When working on opportunities, sales representatives at Universal Containers need to understand how their peers have successfully managed other opportunities with comparable products, competing against the same competitors?
Which two features should an administrator use to facilitate this? (Choose two.)
Answer : BC
A marketing user has received a file of leads to import into Salesforce.
What tool can be used to avoid duplicate lead records?
Answer : D
Which two settings can a System Administrator enable in the User Interface Setup? (Choose two.)
Answer : AB
What relationship can be selected in a custom report type where Accounts is the primary object and Contacts is the related object?
Answer : A
Universal Containers has two sales groups. Each group has its own unique sales process.
How can an administrator ensure that sales representatives have access to only the stages relevant to their sales process when working on opportunities?
Answer : B