Salesforce Certified Platform Developer I (SU18) v1.0 (DEV-450)

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Total 69 questions

Universal Containers organization wide defaults for Leads object are set to private.
What should a sales rep see when running a lead report with the All Leads filters?

  • A. Only leads visible based on the folder access.
  • B. All leads for which the sales reps have access.
  • C. Only leads owned by the sales rep.
  • D. All leads for which the running user of the report has access.


Answer : C

Universal Containers uses a custom field on the account object to capture the account credit status. The sales team wants to display the account credit status on opportunities.
Which feature should a system administrator use to meet this requirement?

  • A. Lookup field
  • B. Roll-up summary field
  • C. Cross-object formula field
  • D. Workflow field update


Answer : C

Which two are capabilities of the content delivery feature of Salesforce Content? (Choose two.)

  • A. Associate the content delivery with a Salesforce record.
  • B. Password protect content deliveries that contain sensitive data.
  • C. Customize the URL assigned to the content delivery.
  • D. Encrypt certain content delivery files.


Answer : AB

What should be considered when configuring the lead conversation process? (Choose two.)

  • A. Custom lead fields can be mapped to custom object fields.
  • B. Roll-up summary lead fields can be mapped to custom contact fields.
  • C. Custom lead fields can be mapped to account, contact, and opportunity fields.
  • D. Standard lead fields are automatically converted to account, contact, and opportunity fields.


Answer : CD

When the multiple currencies feature is enabled, what currency is used as the basis for all currency conversion rates?

  • A. Corporate currency
  • B. Active currency
  • C. Personal currency
  • D. Record currency


Answer : A

What should an administrator consider when setting up Case Feed?

  • A. Case Feed replaces the standard case detail page by default.
  • B. Case Feed requires the Service Cloud User feature license.
  • C. The Use Case Feed permission is automatically active for all profiles.
  • D. Chatter Feed tracking must be enabled for the case object.


Answer : D

Which three are Chatter features? (Choose three.)

  • A. Notes
  • B. Bookmarks
  • C. Recommendations
  • D. Feeds
  • E. Events


Answer : BCD

Which two can be done with a workflow field update action? (Choose two.)

  • A. Update the value of a field on a child object.
  • B. Change the record type of a record.
  • C. Apply a specific value to a field.
  • D. Select a formula field for a field update.


Answer : BC

Which three types of customization should be done on Activities (tasks and events)? (Choose three.)

  • A. Workflow Rules
  • B. Custom Fields
  • C. Validation Rules
  • D. Field tracking
  • E. Assignment Rules


Answer : ABC

Support agents at Universal Containers research solutions to customer issues by asking various subject matter experts (SMEs) at the company.
Which three features will allow Support Agents to quickly document the details of these meetings? (Choose three.)

  • A. Case groups
  • B. Workflow Email Alerts
  • C. Events
  • D. Case Comments
  • E. Case Feed


Answer : BDE

When working on opportunities, sales representatives at Universal Containers need to understand how their peers have successfully managed other opportunities with comparable products, competing against the same competitors?
Which two features should an administrator use to facilitate this? (Choose two.)

  • A. Opportunity update reminders
  • B. Opportunity Dashboard
  • C. Chatter groups
  • D. Big deal alert


Answer : BC

A marketing user has received a file of leads to import into Salesforce.
What tool can be used to avoid duplicate lead records?

  • A. Merge leads function
  • B. Validation rules
  • C. Data loader
  • D. Data import Wizard


Answer : D

Which two settings can a System Administrator enable in the User Interface Setup? (Choose two.)

  • A. Related list hover links.
  • B. Printable list views
  • C. Customizable recent tags
  • D. Chatter Messenger for specific users


Answer : AB

What relationship can be selected in a custom report type where Accounts is the primary object and Contacts is the related object?

  • A. Each account may or may not have related contacts.
  • B. Each contact must have a related account.
  • C. Each account must not have related contacts.
  • D. Each contact may or may not have a related account.


Answer : A

Universal Containers has two sales groups. Each group has its own unique sales process.
How can an administrator ensure that sales representatives have access to only the stages relevant to their sales process when working on opportunities?

  • A. Multi-select picklists
  • B. Record types
  • C. Page layouts
  • D. Roles


Answer : B

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Total 69 questions